Metro Ford - Service Center

Always reliable Drive in. Get recommend services.drive out satisfied.. What more can I say! They always follow up with me as well. Excellent service. Thank you Drive in. Get recommend services.drive out satisfied.. What more can I say! They always follow up with me as well. Excellent service. Thank you More

Great customer service Donnie at metro ford was great at getting the tires I wanted for my Truck and at a great price. He set up a Buick time for installation and has always Donnie at metro ford was great at getting the tires I wanted for my Truck and at a great price. He set up a Buick time for installation and has always had a great attitude when talking with him. This dealership has always done great with maintaining both my truck and my wife's suv. More

Took the time I thought I was having an issue with my backup camera and wasn't sure if it was because of water getting into it or not. The service manager took the I thought I was having an issue with my backup camera and wasn't sure if it was because of water getting into it or not. The service manager took the time to spray it with a hose full force on it for like 5 min to see if it might be causing it. They found no problems but took the time to see if they could recreate my concern and told me if I had any problems to give them a call and bring it back. I have worked with JJ looking to buy a car and JT. I would highly recommend working with those 2 people they are great. More

Great customer service Attention to my concerns are paramount and the service professionals go the extra mile to make sure my service experience is top rate and the services Attention to my concerns are paramount and the service professionals go the extra mile to make sure my service experience is top rate and the services performed are done right. More

It was done RIGHT! This would have been done a long time ago. If a FORD PART was put in the start. So I thank Troy and the Service one that stopped the madness. Agai This would have been done a long time ago. If a FORD PART was put in the start. So I thank Troy and the Service one that stopped the madness. Again, thank you you two! More

Excellent execution of the work and follow through. At first I was discouraged by the first few conversations about by car repair and the lack of being able to secure a loaner car for my wife and two yo At first I was discouraged by the first few conversations about by car repair and the lack of being able to secure a loaner car for my wife and two young sons. After a few calls, I spoke to Troy and he was slightly dismissive of me which made me slightly upset but I ended up sending my car up to the dealership and from my wives account she was very pleased and was able to be put into a loaner (very important for some people by the way). After the vehicle was fixed the service and costumer service teams were excellent and Troy turned it around for me. I will do more business with Metro in the future. More

Quick simple service Everyone there is amazing easy to work with and very clear on the whole repair process they keep you well Informed I would highly recommend Quicklane Everyone there is amazing easy to work with and very clear on the whole repair process they keep you well Informed I would highly recommend Quicklane/metro ford to any one wanting a honest and fair garage. More

Went well Everyone was friendly. Received great service. Had great loner car while mine was being repaired. Donny and Jay were excellent. I would go there again Everyone was friendly. Received great service. Had great loner car while mine was being repaired. Donny and Jay were excellent. I would go there again. More

Don Eden , transit van recalls Don Eden was our contact person for six vans needing recalls and he scheduled them in such a way we could drop one off as the previous one was finishe Don Eden was our contact person for six vans needing recalls and he scheduled them in such a way we could drop one off as the previous one was finished. He was great to deal with. More

Air Conditioning Issue Resolved Even though I didn't get the issue resolved, the team at the Service Center did work with me and made sure while my car was getting fixed I had transp Even though I didn't get the issue resolved, the team at the Service Center did work with me and made sure while my car was getting fixed I had transportation. They isolated the problem and worked with me on many levels. Will be back again for sure. Jay was especially understanding and great to work with. More