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Metro Ford - Service Center

Schenectady, NY

4.4
3,067 Reviews

3,067 Reviews of Metro Ford - Service Center

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September 30, 2018

Battery died got a new one and was in my way in no time at all. I always get good service from Troy Hanlon when I bring my vehicle into Metro Ford. More

by GODSGD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2018

Oil Change Great service as usual. The best ford dealership in the area. Very attentive to your needs. Would highly recommend them for your sales and services ne More

by PIZZASEED1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2018

Excellent Service Everyone that we worked with was extremely helpful and polite. Whether it was the phone call or the experience once we got to Metro Ford, everything w More

by BRENDANCMARSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September 29, 2018

Door replacement Had the door replaced, the foam door stripping is loose on 2 clasps. the backing camera is now not working but Cary said I can bring it back in and ha More

by MMSLATTS1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cary Peek
September 29, 2018

Satisfactory I was in for the 40,000 mile service on my C-Max. From the report I received when the servicing was complete, I surmise that everything was checked as More

by jsewbank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Eden
September 26, 2018

Excellent Metro Ford took care of what turned out to be a PCM issue on my 2017 Ford Mustang. I initially brought it in for a Check Engine light and that led to More

by J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Leonard, Don Eden
September 25, 2018

Service Team is Great Troy and the rest of the service team are absolutely great. They go out of their way to make sure everything is taken care of. More

by mallard12190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2018

Oil change/Battery replacement Staff was courteous and helpful as I had two small children with me. Battery was replaced at no cost as I recently purchased the car from the dealersh More

by ENMYHRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Eden
September 24, 2018

excellent My appointment was 8:00am I was taken right in, Service was completed and they advised me that my lug nuts were wrong and they replaced them. Everyo More

by SLOTS92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I cant remember who they were they were all helpful
September 24, 2018

Great service! Metro Ford, as always, gets the job done right! They know what needs to be done to keep my Fusion up and running well. Thank you! More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
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