Metro Ford - Service Center

Mustang Repairs Service personnel replace the passenger side airbag pursuant to a recall and also spent some time fixing a water leak and the resulting damage. Costl Service personnel replace the passenger side airbag pursuant to a recall and also spent some time fixing a water leak and the resulting damage. Costly, but necessary. Service advisor, Troy, kept me apprised of the progress of the work. Car was returned very clean. More

Exemplary! As usual, the service was excellent in every way. The service rep was friendly and very courteous. He called to let me know exactly what needed to b As usual, the service was excellent in every way. The service rep was friendly and very courteous. He called to let me know exactly what needed to be done and again when the service was completed. More

rust repair hood has some rust issues. Replaced hood and the paint matched PERFECTLY. Unbelievable as the vehicle is 1 1/2 years old. Body shop is AWESOME!!!! hood has some rust issues. Replaced hood and the paint matched PERFECTLY. Unbelievable as the vehicle is 1 1/2 years old. Body shop is AWESOME!!!! More

Awesome Awesome. Best anytime anywhere. Everyone was great. Troy is the best. He is very personable. I would recommend metro ford to anyone i am interested Awesome. Best anytime anywhere. Everyone was great. Troy is the best. He is very personable. I would recommend metro ford to anyone i am interested in a continental. Thank yo More

Tire purchase and repair. I have been to Metro's tire facility [Quick lane]] twice in the last month for tire repairs. The first was a short nail that went into the right front I have been to Metro's tire facility [Quick lane]] twice in the last month for tire repairs. The first was a short nail that went into the right front tire tread horizontally and required no repair upon removal and no cost to me. The second happened within a week with a nail in the left front tire tread that was causing a very slow leak [Air every 3 days from my tire sensor]. The car was taken in immediately while I went across the street to have a quick McDonalds with my 4 year old grandson. Upon returning , I found the tire repaired and the car waiting. The cost was comparable to other tire dealers for the repair. It was fast, efficient, and done with a customer friendly attitude. More

5000 mile service Kudos to service staff. Always friendly, car promised on time. Troy excellent service rep and Nick the service manager always congenial and profession Kudos to service staff. Always friendly, car promised on time. Troy excellent service rep and Nick the service manager always congenial and professional. Been going there for 4 years now and they make it painless and a pleasure to go there. More

Fantastic Customer Service I can't believe how professional they are. I just dropped by to see if they had time to do my service and they got me in right away and with a smile. I can't believe how professional they are. I just dropped by to see if they had time to do my service and they got me in right away and with a smile. This place is awesome and Troy always goes above and beyond. More

Inspection and Oil change I've been using this service center for 15 years. Service personnel and mechanics have always listened to my concerns and addressed them. Again, I w I've been using this service center for 15 years. Service personnel and mechanics have always listened to my concerns and addressed them. Again, I was pleased with the service for this visit. More

Warrantee repair I had an issue with the seatbelts mechanism for the passenger seat with it arbitrarily locking up. The service team did a quick repair to make it wor I had an issue with the seatbelts mechanism for the passenger seat with it arbitrarily locking up. The service team did a quick repair to make it work while awaiting the replacement part. Good service effort. Only disappointment was in the delay in getting the replacement part for an item which is safety critical. Not Metro Ford's issue, really Ford Motor Company. More

Poor service. This is the last time I’ll ever go to Metro Ford for service. Had life time brakes and rotors installed approx five years ago. Rear brakes need replac This is the last time I’ll ever go to Metro Ford for service. Had life time brakes and rotors installed approx five years ago. Rear brakes need replacing but I lost my receipt. They show in the computer the work was done but state the computer was purged so unless I show a receipt there not honoring the lifetime brakes. Quick lane oil change was a positive experience and gave great service. If this is read by management at Metro don’t try to contact me like you’ve done in the past, I’m done with your dealership and will be purging all your numbers. More