Metro Ford - Service Center

Service appointment for black screen Left car night before appointment. Next day no one looked at it and no calls . Called them . Said they had a busy day . Ended up leaving the car fo Left car night before appointment. Next day no one looked at it and no calls . Called them . Said they had a busy day . Ended up leaving the car for 3 days . Not happy . More

Very happy with all service from metro ford Bill thorp was excellent with helping me get new snow tires and also replaced the lockout hub that went bad with all service from metro ford Bill thorp was excellent with helping me get new snow tires and also replaced the lockout hub that went bad More

Oil change and tire rotation. Well they got it done but it took two hours to do. after being told 45 min to a hour. Then they didn't reset the oil mileage gauge, left there dirty p Well they got it done but it took two hours to do. after being told 45 min to a hour. Then they didn't reset the oil mileage gauge, left there dirty paper floor mat in the truck, and who ever rotated the tires sure had dirty hand. More

Outstanding The gentleman were very professional and awesome! I always have a good experience when I need something done to the truck. They answer all my question The gentleman were very professional and awesome! I always have a good experience when I need something done to the truck. They answer all my questions and they let me know, what was done or what needs to be done. I would recommend Ford to anyone!! More

PROFESSIONAL AND FRIENDLY SERVICE I find this dealership to be very professional. I have never felt that they were trying to offer services that weren't needed. They have always acco I find this dealership to be very professional. I have never felt that they were trying to offer services that weren't needed. They have always accommodated my request for service in a timely manner. More

good service any always a good experience never had any problems and the service was very good i have never had any problems after the service was completed any always a good experience never had any problems and the service was very good i have never had any problems after the service was completed More

Efficient and good quality The work was done fast and efficiently with good quality. The service representative was excellent and very accommodating. I prefer to have my servi The work was done fast and efficiently with good quality. The service representative was excellent and very accommodating. I prefer to have my service done by a qualified dealer and your prices are comparable to other certified venues. More

Great Customer Service Troy at the ford service department is a GREAT guy and very helpful. I always try going to him as he explains everything to me and really takes care Troy at the ford service department is a GREAT guy and very helpful. I always try going to him as he explains everything to me and really takes care of all My needs there. Thank you very much Troy H More

Service appointment Had a 10:00 appt for oil change/ tire rotation, took more than 1 1/2 hours . Seemed a little excessive . Some express places get customers in and ou Had a 10:00 appt for oil change/ tire rotation, took more than 1 1/2 hours . Seemed a little excessive . Some express places get customers in and out faster without an appointment. More

service was faster and was great. I trust Metro Ford, how ever I do have a problem with the body shop, they refused to put on my crome door moldings and I am very disappointed , othe I trust Metro Ford, how ever I do have a problem with the body shop, they refused to put on my crome door moldings and I am very disappointed , other then that I will keep coming back because I trust Troy, your service man, he is great. More