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Metro Ford - Service Center

Schenectady, NY

4.4
3,067 Reviews

3,067 Reviews of Metro Ford - Service Center

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November 20, 2018

Better Everytime I Go I cannot tell you how thankful I am for Don, Troy, Jay and the entire crew at Metro. We have a a Fusion Plug-in & Hybrids for our small family driv More

by EASYMETHOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan in Collision is INCREDIBLE too!, Joe Camuglia, Don Eden
November 20, 2018

Very helpful advisor Excellent service, very courteous and helpful . Would definitely go back based on Don's level of service. He should be recognized for his knowledge, More

by TMAYO7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Eden
November 18, 2018

Great experience..there is nothing more to say..everything was done in a timely fashion..I was kept updated daily..very friendly and polite people More

by JEANINEMARIE13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2018

Awesome service Matt was fantastic, very knowledgeable. Manager Roger was great. Outgoing group in the quick ford. Snacks would be nice with the coffee while the cust More

by SENSUALPASSION04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Roger
November 16, 2018

Very good, service was excellent The service was excellent ,did not have to wait to long,love the free coffee and donuts. Friendly sales people helping you out with all my questions More

by Raydog34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2018

outstanding service - the best Metro Ford's service department is outstanding. They understand that I rely on them to take a good look at the car and let me know if any issues nee More

by Rocket&Broomstick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Gordon, Don Eden
November 15, 2018

Always dependable Cant beat Metro for service ,The mechanics are thorough and well trained .Parts are always in and updates are constant . I always go to Metro More

by MJCASAVANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2018

Nice service facility. They did everything right, done when they said it would be done, no surprises at all. Price was competitive. Will definitely use them again. My truck More

by K2RJB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2018

Repair I’ve always had a good experience with metro ford, I usually like to deal with Jay Ostrander, he has always explained everything in detail and has bee More

by ddp57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2018

Excellent service and sales Our family has purchased 5 cars/trucks through Metro Ford and go to them for all if our service needs. They are friendly, communicate well, and are ti More

by P.Bulmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Dariano, Michelle Hamel, Joe Camuglia, Bill Marincic, Don Eden
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