Metro Ford - Service Center

Great experience I had several recalls on my 2013 Ford Fusion. I do not live near a Ford dealership so this was my first experience with the Metro Service Department. I had several recalls on my 2013 Ford Fusion. I do not live near a Ford dealership so this was my first experience with the Metro Service Department. They were able to get my recalls done and help with the rental since they were out of loaners at no cost to me. Donny kept me updated throughout the process and was friendly and professional. They came recommended to me, and I would definitely recommend them to someone else. More

Great service!! Thank you for the fast service Everything was done correctly Dropped off and picked up vehicle The same day. Will be back for Future services Thank you for the fast service Everything was done correctly Dropped off and picked up vehicle The same day. Will be back for Future services More

Windshield wiper pump The Dealership was extremely helpful and the repair and analysis didn’t take long at all! Will definitely recommend and return to family and friends The Dealership was extremely helpful and the repair and analysis didn’t take long at all! Will definitely recommend and return to family and friends More

Awesome service dept Always friendly, easy to work with. I never have to make an appointment for my service. Good attitudes and my vehicle is in and out in a timely mann Always friendly, easy to work with. I never have to make an appointment for my service. Good attitudes and my vehicle is in and out in a timely manner, More

My first oil change This visit was for my first oil change which was free with no hidden costs. I needed some guidance with my 2017 Ford Focus Titanium hatchback (bought This visit was for my first oil change which was free with no hidden costs. I needed some guidance with my 2017 Ford Focus Titanium hatchback (bought new in July 2018). Jay Ostrander came out to my car, sat in the front passenger seat and, with patience and a pleasant attitude, answered my questions. More

Rectifying Recall Notice RE: Door Latches Ford technicians did a marvelous job and made good on the guarantee of their product - my F150. In addition to repairing the problem, they returned my Ford technicians did a marvelous job and made good on the guarantee of their product - my F150. In addition to repairing the problem, they returned my truck clean. More

2018 F150 Quick Lane walk-in service is excellent. You are greeted in a friendly manner, and waited upon as soon as possible. Service is scheduled and provide Quick Lane walk-in service is excellent. You are greeted in a friendly manner, and waited upon as soon as possible. Service is scheduled and provided quickly. I would recommend for anyone to try. More

Great service!! No hassles at all. Told what to expect as a matter of time and it was done sooner than I expected!! No problems ever at Metro!! No hassles at all. Told what to expect as a matter of time and it was done sooner than I expected!! No problems ever at Metro!! More

Old Van Doing Well We brought our old van in for service on the AC system and a check engine light problem. Metro Ford has the old van repaired and working well. We brought our old van in for service on the AC system and a check engine light problem. Metro Ford has the old van repaired and working well. More

First service date This was my first visit for an oil change and minor work. Service staff greeted me at the door and took care of me right away. All work was completed This was my first visit for an oil change and minor work. Service staff greeted me at the door and took care of me right away. All work was completed within 90minutes and I even had time for a coffee and donut. The waiting area was modern, clean and very inviting. You can relax in a cozy soft cushion chair or sit at high-top table where you can have coffee or do work on your laptop or tablet. And if you want there is a large screen TV to watch to pass your time away. As a previous customer of another dealership, I would definitely recommend Metro Ford Service to anyone who asked. More