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Metro Ford - Service Center

Schenectady, NY

4.4
3,067 Reviews

3,067 Reviews of Metro Ford - Service Center

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January 22, 2019

Inspection I always have a good experience when dealing with the service Department at metro ford. It’s nice to have employees that care about you, keep up the More

by Happy ford driver300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Shanks, Kevin Ruscio
January 20, 2019

Great customer service & waiting area Thumbs up! I always feel comfortable coming here. I know that my car is well taken care of. I love having the TV and the coffee! More

by MARINAKRISTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2019

Timely. Efficient. Friendly. All my trucks get bought and serviced from Metro Ford. They accommodate the vehicles in a timely manner and do the work as requested professionally an More

by lawnlogicllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2019

Oil Change and tire rotation It is very easy to schedule an appointment here. The job was done quickly and correctly. Friendly efficient staff. I'm currently driving the second ve More

by Bob M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2019

Fast and accurate My car was in for a recall. I dropped it off before work in the morning. Took the schuttle to work. My car was ready before i was done with work. Than More

by Meredith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2019

F150 dies on I-90 South Triple “A” hauled me to the Metro Ford lot, late on a Saturday night, dropped the keys off with a note in their secure key drop box. Monday morning sp More

by derrick.sharkey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Eden
January 09, 2019

check engine light I came in due to a recall notice which mentioned a check engine light may come on. As it was I did have a check engine light on. Service was provided More

by MMARTIN60
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2019

service was great very professional and on time always a pleasure to do business with them been buying cars and trucks from metro for over 32 years no complaints ever! More

by JISOPO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2019

Another great visit Found a screw in my tire and brought into Metro, the service dept got me right in, patched up and back on the road in no time! More

by clycpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2019

simple oil change but check in process very easy and really quick service. friendly staff. work in a similar field and very impressed. start of process was Dan in s More

by EKRESS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
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