Metro Ford - Service Center

Great service Made an appointment came in got seen was address nicely the waiting room everyone was nice to me and my son my car was in and out and not too long wai Made an appointment came in got seen was address nicely the waiting room everyone was nice to me and my son my car was in and out and not too long wait More

Routine inspection Troy made sure my yearly inspection was performed quickly. He parked my vehicle so it was easy to access. I had one concern which he gave attention Troy made sure my yearly inspection was performed quickly. He parked my vehicle so it was easy to access. I had one concern which he gave attention. More

GREAT JOB ALL AROUND! GREAT SERVICE WRITTERS, FROM THE TIME I WALKED IN AT 7 AM TILL I PICKED UP MY TRUCK AT 4PM GREAT JOB TO ALL, I LOVE THE SERVICE VIDEO. FROM THE TIME I WALKED IN AT 7 AM TILL I PICKED UP MY TRUCK AT 4PM GREAT JOB TO ALL, I LOVE THE SERVICE VIDEO. More

Get a repair and come back with a dent Got a flat tire had a wartentee on the tire got it fixed for free. Picked up my car had a dent n the back of it. Troy the service guy said that they w Got a flat tire had a wartentee on the tire got it fixed for free. Picked up my car had a dent n the back of it. Troy the service guy said that they would fix as a curtacy but it didnt happen there. I'm like I just hand dried the cream before you got it. I would miss this big dent. The fixed it. Doesnt look great. Troy calls and said it fixed and acted like he did me a favor because he feels it wasnt them. Will never go there for service. Troy should of shut up while he was ahead. Also u have all the warranties nread on to lie its covered. Dont like how I was treated. This is the third time also I have taken my car there and something happened. When i first got the car sealed was suppose to make a second key. That wasnt done. Oil change was done when i first got the car for delivery. Sales team is great but service tea stinks. More

Oil change And State inspection Very pleased with my service. The Service person Jay was very helpful. He got back to me when the service was done . I picked up my vehicle the nex Very pleased with my service. The Service person Jay was very helpful. He got back to me when the service was done . I picked up my vehicle the next day . Overall it was a good experience More

Great Came in with break issues, checked me in and my car was ready later that day Gooooooooood Gooooooooood Gooooood Troy is the best in that departmen Came in with break issues, checked me in and my car was ready later that day Gooooooooood Gooooooooood Gooooood Troy is the best in that department More

Vehicle Inspection I did not have an appointment, and needed to get my daughter’s car inspected while she was home for spring break. Troy was very accommodating, and th I did not have an appointment, and needed to get my daughter’s car inspected while she was home for spring break. Troy was very accommodating, and the turnaround was quick! I will continue to use Metro for all of my service needs. More

Excellent Service! My car was repaired quickly and correctly. The bill was below the estimate and I was very pleased with the service. I recommend Metro highly! My car was repaired quickly and correctly. The bill was below the estimate and I was very pleased with the service. I recommend Metro highly! More

Professional friendly service Happy with the service done and the fact that I was asked if I wanted my inspection done since it expired the end of the month which I didn’t even thi Happy with the service done and the fact that I was asked if I wanted my inspection done since it expired the end of the month which I didn’t even think of was a bonus More

Oil change Had an appointment for 1:30 for oil change. I was waiting in the lounge and I noticed by 3:15 customers that had come in after me were leaving before Had an appointment for 1:30 for oil change. I was waiting in the lounge and I noticed by 3:15 customers that had come in after me were leaving before me. I had to go to the service counter and ask if my car was finished, I happened to look outside and my car had been done and sitting there. No one came to get me; he knew I was there waiting. I was not happy for my first oil change on my new car. More