Metro Ford - Service Center

I can’t tell you enough how pleased I am with my service at Metro Ford and while everyone is so helpful I would be remiss if I didn’t single out one person- Troy Hanlon. I had a tire issue and a key batter at Metro Ford and while everyone is so helpful I would be remiss if I didn’t single out one person- Troy Hanlon. I had a tire issue and a key battery issue and an oil change, tire rotation and multi point. Troy handled all issues in a quick and pleasant way as I waited for the vehicle. To make matters more pleasant, Troy reminded me that I had Lincoln rewards credits that paid for the whole visit!!! He brought this up on his own and saved me a lot of money. He runs a very efficient and friendly service department and is a great asset to your operation! I also look forward to working with Bill Hurley in sales when needed. Thank You, William Pezzula More

Everyone in the body shop department was very nice respectable and I will give them a 10 star whenever I have to go back respectable and I will give them a 10 star whenever I have to go back More

Friendly staff, quick appointment, helpful with questions would definitely use Metro Ford again. Close and easy commute . would definitely use Metro Ford again. Close and easy commute . More

Ron and Ray in truck service are amazing. Went above and beyond to make sure I was happy. Looking forward to coming in for my next service and will be sending friends and family in their di Went above and beyond to make sure I was happy. Looking forward to coming in for my next service and will be sending friends and family in their direction from here on out. Greatly appreciated their help. More

Wonderful. Appointment time was met and completed in under the estimated appointment time. Friendly and extremely knowledgeable. Appointment time was met and completed in under the estimated appointment time. Friendly and extremely knowledgeable. More

I went in since Latham ford kept messing up my tires and I made an appointment with metro. We had the passenger side tire tons sensors replaced and wanted the driver side tires looked at since all tries kep I made an appointment with metro. We had the passenger side tire tons sensors replaced and wanted the driver side tires looked at since all tries kept loosing air. Pick up suv and tires are still loosing air. So not happy with experience More

My car was running fine. ... no problems at all. Metro called and offered to come to my home to do a recall repair. He came, did the repair and my car hasn't run since then. W ... no problems at all. Metro called and offered to come to my home to do a recall repair. He came, did the repair and my car hasn't run since then. We then had to have it towed to Metro and so far my bill to fix it is up to $3600.00. They don't know when it will be done. I had a perfectly fine car and now I owe them 3600.00. I'm disgusted More

Jay Ostrander and the team at Metro Ford are amazing. Moving from Southern CA I didn’t think the service department would be anything close to what it was back there but they have met my expectations an Moving from Southern CA I didn’t think the service department would be anything close to what it was back there but they have met my expectations and surpassed them. Thank you Metro Ford. More

Oil change I already answered the survey on line from email. Service was great. Folks are very professional. email. Service was great. Folks are very professional. More

Everything went very well. They diagnosed the problem and got a lot of work done in two days. The car is working very well now. Everyone was very pleasant to deal with. They diagnosed the problem and got a lot of work done in two days. The car is working very well now. Everyone was very pleasant to deal with. More