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Metro Ford - Service Center

Schenectady, NY

4.4
3,067 Reviews

3,067 Reviews of Metro Ford - Service Center

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February 14, 2024

Metro ford was on time and brought my truck back on tine and professionally Thank you More

by MIAFALVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Raggi Anthony Ruscio
February 14, 2024

Fantastic customer service from start to finish. They made me feel like a human not a number. More

by THOMASTRYON.TT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

The pick up & delivery service is great. It always a great experience at Metro rd. More

by SUSANCERONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

Simple scheduled oil change, took hours, sat 45 min waiting for paperwork while my truck was parked back outside More

by GEFREDERICK1
Recommend Dealer
No
February 13, 2024

No, no no no no no no no everybody doesn’t like the right things down like this More

by JUNK1Y63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Good service. Had to order part so without vehicle for two days, but understandable. Easy scheduling. More

by CRDUTCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

Great job When I walked in, I didn't have to say who I was Troy is excellent . More

by marylou.riddle
Recommend Dealer
Yes
February 10, 2024

Simple and easy system setup to get your vehicle serviced. The 5000 mile check up went smoothly. They offer a free oil change for your first service. More

by ljk00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Marincic
February 10, 2024

Went in to get fixed what the service department messed up. They broke one of the tires and said I have to replace all 4 since they cracked the bead More

by Zfordley
Recommend Dealer
No
February 09, 2024

Service department determined to solve a continuous problem with the utmost accommodations to the customers needs. More

by mallard12190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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