Metro Ford - Service Center

This is my second time bringing two vehicles to Metro Ford. I was disappointed with the lack of communication from the service advisor I was disappointed with the condition that my brand new vehicle c Ford. I was disappointed with the lack of communication from the service advisor I was disappointed with the condition that my brand new vehicle came back to me with Steering wheel was dirty from the mechanic Door sill was scuffed with dirt Tire pressure was not balanced on all four tires I had one tire that was replaced I had a driver side speaker problem After testing the audio system, they didn’t put it back to normal settings. I experience the lack of thoughtfulness, and the five star customer service I was expecting. I hope that this review will help to improve the service department. More

Always a pleasure and always taken care of My vehicle is always ready when I'm told it's ready and never a delay always ready when I'm told it's ready and never a delay More

All went well with my oil change. Took about an hour and a half for the service. Took about an hour and a half for the service. More

Had a good experience when having my vehicle worked on. On time and reliable service On time and reliable service More

The personnel did and outstanding job. Why 15 words this is the dumbest thing I have ever heard, replace the company that came up with this. Can not say enough of the service personnel Why 15 words this is the dumbest thing I have ever heard, replace the company that came up with this. Can not say enough of the service personnel. Enough Said!!!! More

Waited with my vehicle to get an inspection and oil change. Took approximately two hours, which I didn't expect. All services performed as expected. change. Took approximately two hours, which I didn't expect. All services performed as expected. More

Always a pleasure to get my Explorer serviced at Metro. I’m greeted warmly everyone is friendly work is done in a set time and I never have an issue I’m greeted warmly everyone is friendly work is done in a set time and I never have an issue More

Metro ford was helpful, reasonable, and quick in repairing my expedition. Will continue going to Metro. repairing my expedition. Will continue going to Metro. More

Normal service great work Everyone was very friendly and professional. Dealership was clean. Show cars were spotless professional. Dealership was clean. Show cars were spotless More

I dropped my car off on the scheduled morning and it was done in the afternoon promised. done in the afternoon promised. More