Metro Ford - Service Center

They took such good care of me! I will always go back and tell everyone I know. I will always go back and tell everyone I know. More

I am very pleased with the service at Metro Ford. My service technician Troy is also attentive to my car's needs. Troy is very pleasant to deal with when I bring in my 2 Ford vehicles for service. My service technician Troy is also attentive to my car's needs. Troy is very pleasant to deal with when I bring in my 2 Ford vehicles for service. More

Excellent service, the staff courteous and very knowledgeable as to what I needed. Overall, it was a very good experience but, most importantly, I trus you guys to do the right thing. Thank you! knowledgeable as to what I needed. Overall, it was a very good experience but, most importantly, I trus you guys to do the right thing. Thank you! More

JT was cocky and told me he could only get me 22% APR ? ? Saratoga Toyota got me 11% through M&T bank. I also paid $3k less for the same car (2019 Jetta with approx 50k miles). At Metro Ford, as a female, I ? Saratoga Toyota got me 11% through M&T bank. I also paid $3k less for the same car (2019 Jetta with approx 50k miles). At Metro Ford, as a female, I felt as if I had no business negotiating or asking for what I wanted. Almost like the 'boys' were there to tell me what was best for me and what I wanted and needed. Shopping at Saratoga Toyota felt very different - like I was in charge of my car buying experience. So I bought my car from them. More

amazing service, answered all my questions and provided me more information outstanding individual and very helpful me more information outstanding individual and very helpful More

Experience was great. Jay got me in and out as quickly as he could. I will recommend Metro to all my friends and family.. Jay got me in and out as quickly as he could. I will recommend Metro to all my friends and family.. More

Excellent care Caring, kind, truth worthy, wanting to know anything and everything they can do to help me no matter what know anything and everything they can do to help me no matter what More

They were the best they did an excellent and amazing job to my car. I just wish they would have at least wipe the inside from all the dust. to my car. I just wish they would have at least wipe the inside from all the dust. More

Attentive, courteous, professional, accommodating. High quality workmanship. U recommend their sales and services teams hands down High quality workmanship. U recommend their sales and services teams hands down More

This is my second time bringing two vehicles to Metro Ford. I was disappointed with the lack of communication from the service advisor I was disappointed with the condition that my brand new vehicle c Ford. I was disappointed with the lack of communication from the service advisor I was disappointed with the condition that my brand new vehicle came back to me with Steering wheel was dirty from the mechanic Door sill was scuffed with dirt Tire pressure was not balanced on all four tires I had one tire that was replaced I had a driver side speaker problem After testing the audio system, they didn’t put it back to normal settings. I experience the lack of thoughtfulness, and the five star customer service I was expecting. I hope that this review will help to improve the service department. More