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Metro Ford - Service Center

Schenectady, NY

4.4
3,087 Reviews

3,087 Reviews of Metro Ford - Service Center

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December 11, 2024

A the salesman was awesome and JT in finance was super indeed ! Praise be to God More

by rbreyo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Denton
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Came in with a door latch problem on the rear passenger door. Ron told me it would take several hours to fix. I was able to spend the day with my Grandaughter picked. True to his word as always the truck w More

by rpandori
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron in truck service
December 07, 2024

I was able to schedule a convenient time for me, and the service advisor was very nice and helpful getting me in and out. More

by TMLENZ0803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Metro Ford service techs are always thorough and work to keep my truck running great.. special thanks to Don More

by kmshaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Great experience! Mike and Brian are great to work with and I look forward to doing business with them in the future! More

by BULLARKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian and Mike
December 05, 2024

Troy makes sure my cars are serviced correctly and with care. xxxxxxto Troy and his crew More

by Mark J Maloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in parts and the service mechanics
December 04, 2024

I've always had a better experience with the service department rather than the sales department. More

by KG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

The service department was excellent - I can't remember who the advisor was, but he was excellent. Thank you I would recommend Metro Ford to anyone. More

by jbliven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

They have always been very cooperative and responsive to my needs for Ford vehicle service. I appreciate them fitting me in when it was convenient for me. Thanks. More

by tomeworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Metro Ford is the best place to have your vehicle serviced in the capital region! They are always professional and keep you updated as to the status of your vehicle. I will always go to Metro Ford! More

by AMATTHE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.