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Metro Ford - Service Center

Schenectady, NY

4.4
3,066 Reviews

3,066 Reviews of Metro Ford - Service Center

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May 24, 2024

It was good this time it was good this time. It was good this time. More

by JOJODOG1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Very poor service, then made me pay for 2 lug nuts that they broke getting off. $ 9.32 a piece. Second time I had to wait even with a set up appointment. It took 1 hour and 30 minutes for a oil change and More

by dfchristman1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rob Hitchcock
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Y'all helped me with a couple of known issues I had and one unknown with a recall. A minor issue arose after the fact and the body shop was on top of it. Kudos to Gary and the other people who work there. More

by jimmyp6667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cary Peek
May 19, 2024

Everyone I came in contact with were very helpful and knowledgeable about the products that they sold. More

by DBRANCATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Tibbits
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Ketchum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

Service was very timely, the final cost was less than the original estimate, and the shuttle service was extraordinary. More

by AFM362
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

They were a big help and a much more reasonable price than I had expected. The online appointment setup was easy More

by johnkennelty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

He was very polite and understood our needs and wants for what we were looking for in a vehicle. He even laughed at my husband's corny jokes. And let me tell you sometimes he is the only that laughs at his More

by MITCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Haraden
May 13, 2024

The service is always great and staff always professional. Now to get me in a new car that's another conversation. More

by SHAMSUDDIN.RIZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Ostrander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hitchcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Gordon
May 13, 2024

Went in for my inspection. Was able to get an appointment within four days. Staff, as always, friendly, helpful. Total time about 45 minutes. Always a pleasure to come here to More

by LINDASCIABOTTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Eden
May 12, 2024

I felt very well taken care of at my last service appointment.The diagnosis was swift and my time was considered important. More

by ARTSUPPLYGEEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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