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Metro Ford - Service Center

Schenectady, NY

4.4
3,087 Reviews

3,087 Reviews of Metro Ford - Service Center

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December 22, 2024

Changed my Ford Edge battery, and the tech forgot to screw the air filter connections back in thank God I have trust issues could have had all sorts of debris in my motor More

by Rower591
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gerry Dariano
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

on this service visit, the wait time for parts was long, once parts were in it took a week to finish the service that was suppose to take 1 to 1.5 days. When car was returned there were dirt/grease marks on More

by MEAIELLO11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

They were respectful and honest about the wait time for the service I would go back there More

by deb394049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Very responsive service team. They provide excellent work, and are very accommodating. Will use in the future. More

by jbp1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Wynne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Service is always great at Metro. The people are friendly and I’ve made a lot of friends over the years. I can’t imagine going anywhere else for service. More

by rpandori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Eden
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Professional and very attentive to the people that come in and inquire about getting new vehicles More

by Newmarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Sawyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Metro food a good job of repairing my vehicle. I am very happy with the results. More

by SCHUTTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
December 12, 2024

The Customer Service Department at Metro Ford is very professional and they always explain everything that will need to be repaired on your vehicle. More

by PFEIFFERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Eden
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2024

Bought my truck here so it makes sense to have them service and repair my vehicle More

by WICKSTERP87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Askew
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2024

Troy Hanlon takes care of my vehicles, he makes sure they are serviced correctly and returned to me clean. More

by Mark J Maloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service techs
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