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Metro Ford of OKC - Service Center
Oklahoma City , OK
811 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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811 Reviews of Metro Ford of OKC - Service Center
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July 19, 2015
Above and Beyond! After calling the closest Ford dealer, I was told that there were no service departments open on Saturdays and it would be Monday before anyone could After calling the closest Ford dealer, I was told that there were no service departments open on Saturdays and it would be Monday before anyone could get to it. I located Metro Ford and chose to have it towed there since it was closest to my final destination. When my daughter and I arrived, two salesmen were still there at 9:30 p.m., Josh and Jerrod. They were genuinely concerned about our situation. They provided us with a loaner to drive, took down my information and notified the service manager ahead of time for a service call on Saturday morning. Chad in service took excellent care of us and kept me posted throughout the morning. The truck was repaired by noon and my daughter and I made it safely back to Alabama. These guys know customer service! Matt Azcueta should be very proud to have such a great team of folks working with him! More
by DWilson
Employees Worked With
Jerrod Roof, Josh Krinsky, Matt Azcueta and Chad in Service
