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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
938 Reviews

938 Reviews of Metro Ford of OKC - Service Center

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November 25, 2019

Service Center Experience Great! Service Rep clear, helpful, n thorough about the service needs of my car. Conner, I think that was his name, was attentive to my nee More

by EJHEPBURN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor
Nov 26, 2019 -

Metro Ford of OKC responded

We are so grateful for your kind words. Thanks for sharing your review with us and the community!

November 24, 2019

20,000 mile service Took 2 1/2 hour for 20,000 service even tho I had a scheduled appointment. I did select some additional services, but that i chose after the initial More

by CRD444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Chan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No salesman involved
Nov 26, 2019 -

Metro Ford of OKC responded

We are sorry you feel your Metro Ford experience fell short of 5-stars. We strive to make sure every customer leaves happy. Please call our store to speak with our General Manager, Jason Hutton, as he would like to know how your visit could have been made better. Thank you.

November 23, 2019

F150 meets deer/Metro Ford Paint erases damage! Thank you guys for the excellent work repairing and replacing needed parts on the front of my F150. You did an amazing job! Thank you for your staff More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the names of the employees that assisted me
Nov 25, 2019 -

Metro Ford of OKC responded

Scott, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future!

November 23, 2019

Great job Connor was great! Thank you for helping so much and getting my new tire for me. Thank you for making all the calls and getting the warranty worked ou More

by diwelborn65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor
Nov 25, 2019 -

Metro Ford of OKC responded

We are so glad you like Connor's work! We’ll pass along the kind words.

November 21, 2019

Oil change service The service advisor, Denise Anderson was very attentive. I was in and out pretty quickly. My only complaint was that my description of service said More

by RPARKER8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
Nov 21, 2019 -

Metro Ford of OKC responded

Thank you so much for your review! Our customers mean the world to us and we appreciate your feedback!

November 21, 2019

It was fine. The service person who took care of me was courteous and thorough. The service was performed fairly quickly. I was notified in timely fashion. Very Go More

by timothy.barnard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure the name of the man who helped me.
Nov 21, 2019 -

Metro Ford of OKC responded

We are so grateful for your kind words. Thanks for sharing your review with us and the community!

November 20, 2019

Quick, convenient and efficient. It was easy to schedule online. When I arrived they serviced my mustang quickly and efficiently so I did not have to wait a long time. Connor was most More

by PORTERSTONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Farnham
Nov 21, 2019 -

Metro Ford of OKC responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

November 19, 2019

The works Went for the works oil and check up , very pleased with the service. David was very helpful, nice lounge for waiting,but needed a better selection of More

by bobnnancyryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wilson
Nov 21, 2019 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback!

November 18, 2019

On time delivery with friendly service and advice. I will definitely continue to take my van for service here because of the courteous service, early delivery and fairness of the pricing. Great service More

by BPITTS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Ybarra
Nov 21, 2019 -

Metro Ford of OKC responded

Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime!

November 18, 2019

Car service They are always courteous and helpful! They get you in and out even without an appt! I don't remember the lady's name but she was really nice! More

by DANALIBRALADY2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember any names
Nov 21, 2019 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

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