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Metro Ford of OKC - Service Center
Oklahoma City , OK
927 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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927 Reviews of Metro Ford of OKC - Service Center
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January 14, 2020
Friendly and Helpful Service Center I've been to the service center for my 2013 Ford C-Max multiple times in the last few months. I always receive excellent customer service, especially I've been to the service center for my 2013 Ford C-Max multiple times in the last few months. I always receive excellent customer service, especially from Connor and David. More
by Stephanierogers100
Verified CustomerEmployees Worked With
Connor, David
January 09, 2020
Service Shop Repair Charles who sold me my F150 back in October 2019 helped arrange a loaner vehicle and was able to work with me on getting some minor scratches fixed th Charles who sold me my F150 back in October 2019 helped arrange a loaner vehicle and was able to work with me on getting some minor scratches fixed that the Multishield warranty would not cover. Conner got my appointment set up and was able to get my tire repair claim processed successfully through Multishield. These two employees deserve a kudos for their great customer service. More
by johndeerelover92
Employees Worked With
Charles Waddle (Sales Dept), Conner (Service Dept)
January 09, 2020
Friendly and high-quality service Prices are a little high compared to your neighborhood shop, but overall, I've had great experiences. I've especially enjoyed working with Connor. The Prices are a little high compared to your neighborhood shop, but overall, I've had great experiences. I've especially enjoyed working with Connor. The work is usually done in a very timely manner and the service reps make sure you're aware of what's been done and what other work they recommend. I'll likely continue to visit this dealer. More
by ZCARLSGAARD
Employees Worked With
Connor
January 09, 2020
Good service and repair experience. Had my 2016 Mustang Convertible serviced with no problems. The car also needed the heated seats fixed and the rear passenger side window didn’t close Had my 2016 Mustang Convertible serviced with no problems. The car also needed the heated seats fixed and the rear passenger side window didn’t close completely. All repairs were made and are fully functional at this time. More
by frank13053
Employees Worked With
Not sure of name
January 08, 2020
Our servuce advisor, Denise was terrific. We waited 1 hour and 30 minutes for an oil change and for them to take a look at the hand hold on the passenger side roof. Who ever fixed the hand hold left grea hour and 30 minutes for an oil change and for them to take a look at the hand hold on the passenger side roof. Who ever fixed the hand hold left grease fingerprints on thehead liner, which I wasn,t very happy about. More
by PATMUSTANGOK
Employees Worked With
Denise service advisor, was great.
January 03, 2020
Excellent Service! I took my car in for an oil change. Was greeted promptly and treated courteously and felt like a valued customer. Was a pleasure to visit. I took my car in for an oil change. Was greeted promptly and treated courteously and felt like a valued customer. Was a pleasure to visit. More
by GW-06
Employees Worked With
David, Denise
January 01, 2020
Service done right Always friendly and quick service done right. Prices are fair and they always go out of their way to make you feel like a valued customer. I will cont Always friendly and quick service done right. Prices are fair and they always go out of their way to make you feel like a valued customer. I will continue to bring my vehicle here. More
by taylor.mcclung.1.tink
Employees Worked With
David, Denise
December 30, 2019
Wonderful Service! Service managers took wonderful care of me and the advisor went above and beyond her duties to make sure all items listed on checklist were addressed. Service managers took wonderful care of me and the advisor went above and beyond her duties to make sure all items listed on checklist were addressed. More
by McBrideMomX6
Employees Worked With
Robert Troupe & Denise
