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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
948 Reviews

948 Reviews of Metro Ford of OKC - Service Center

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August 07, 2025

Outstanding professionalism and courtesy by all the employees I have interacted with. Have service done here is always pleasant and complete. More

by russrupp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 08, 2025 -

Metro Ford of OKC responded

We truly appreciate your feedback! It’s great to hear our team’s professionalism and courtesy make each visit a pleasant one.

August 06, 2025

Great service and really appreciate the valet service too. Torri did a fantastic with communication and making sure all my concerns were addressed. More

by Mike Rennie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Torri Humann
Aug 06, 2025 -

Metro Ford of OKC responded

Thank you, Mike! We’re glad you enjoyed the valet service and that Torri took great care of you. We appreciate your kind words!

August 05, 2025

Great selection and Sam and Jesus were great to work with. Easy process through the entire purchase. More

by timscrappieday
Recommend Dealer
Yes
Employees Worked With
Jesus Esquivel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Metro Ford of OKC responded

Thank you for the kind words! We're thrilled Sam and Jesus made the process easy for you. Enjoy your new ride!

August 02, 2025

Was pleased to be able to get same day service appointment and truck was quickly turned around. Will be back. More

by robert.scott.anderson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Metro Ford of OKC responded

Thanks, Robert! We’re happy we could get you in quickly and look forward to your next visit!

July 31, 2025

I’ve filled out three reviews for you since picking up the truck. Most things are ignored like the first trip and no follow up on my missing pieces or the ongoing complaints. More

by BHAGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Metro Ford of OKC responded

We’re sorry to hear your concerns haven’t been addressed, and we appreciate you taking the time to share them again. Please give us a call to discuss this matter further.

July 29, 2025

I had a great experience. The salesman was amazing. Joshua Hopton was my salesman and he was amazing. He was very helpful he answered all of the questions we had. I would reco More

by HOUSEMOUSE_90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Hopton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Metro Ford of OKC responded

Thank you! We’re thrilled Joshua provided such amazing service and appreciate your recommendation!

July 25, 2025

Service was great. Salesman met our needs and finance guy was easy to work with. More

by rustyfielding
Recommend Dealer
Yes
Employees Worked With
Patrick Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aissam Arsalane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Metro Ford of OKC responded

Thank you, Rusty! We’re happy to hear our team met your needs and made the process easy!

July 25, 2025

Service was good, did have to fill our washer fluid before leaving, but was quick to get it taken care of. Also helped us get our Ford App fully functional. More

by carolyna1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Couch
Jul 25, 2025 -

Metro Ford of OKC responded

Hi Carolyn. Thank you for your feedback! We're glad the team got everything taken care of quickly and helped with your Ford App setup. We appreciate you choosing us!

July 25, 2025

I will never refer another person to this dealership l. Once.the car was.on table to be sold wow great service, after contract wow who was.I . Then.purchased extended warranty and decided to expensive and More

by jeffb7401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Stone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Graham
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Metro Ford of OKC responded

We’re sorry to hear about your experience, Jeff, and we truly appreciate you bringing this to our attention. This isn’t the level of service we aim to provide, and we understand your frustration. Your feedback has been shared with our team, and we’ll be reaching out to discuss this further and work toward a resolution.

July 24, 2025

Denise is always very helpful. Work is always quick and efficient. I also like the checks they do on other items More

by MONTYWALLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2025 -

Metro Ford of OKC responded

Thank you, Monty! We're glad to hear Denise continues to take great care of you and that you appreciate the thorough service. We look forward to seeing you next time!

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