Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Metro Ford of OKC - Service Center
Oklahoma City , OK
938 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
938 Reviews of Metro Ford of OKC - Service Center
Sort by
July 17, 2025
1st time in with my F250 the tech didn’t remove the old o ring from the oil filter during the oil change. New Oil filter leaked and soaked the undercarriage of my truck. 2nd visit this Tuesday for an oil cha ring from the oil filter during the oil change. New Oil filter leaked and soaked the undercarriage of my truck. 2nd visit this Tuesday for an oil change, I paid for a tire rotation. “New Tech” didn’t torque lug nuts to the required 165 foot pounds. He never even used any torque wrench. I left traveling to Tulsa now with a bad vibration and worried of a wheel leaving the truck on the turnpike. More
by Boatsrus1
Verified CustomerEmployees Worked With
Jeff
July 16, 2025
Denise was very polite and professional. She took excellent care of my vehicle and answered all of my questions. Will definitely be using her again She took excellent care of my vehicle and answered all of my questions. Will definitely be using her again More
by JR
Employees Worked With
July 16, 2025
Scheduled my appointment on-line. Staff is very knowledgeable and friendly and explains everything. Very pleased with Metro Ford. Staff is very knowledgeable and friendly and explains everything. Very pleased with Metro Ford. More
by glendamj
July 16, 2025
Great service from check in to checkout! Thank you guys! Changing the belts on the Shelby went real smooth. Thank you guys! Changing the belts on the Shelby went real smooth. More
by likz2sail
Employees Worked With
July 15, 2025
I never have any issues when I take my car in for an oil change. The only reason I gave four stars was because it took an hour for my appointment. The first couple times I came in It took only about 30 minu change. The only reason I gave four stars was because it took an hour for my appointment. The first couple times I came in It took only about 30 minutes. More
by tabitha150
Employees Worked With
July 11, 2025
Service advisor was rude as ever and was seemingly wanting to refuse my service because he claims he has 6 oil changes to do. Then wrote a disturbing comment on my receipt wanting to refuse my service because he claims he has 6 oil changes to do. Then wrote a disturbing comment on my receipt More
by Reo
Employees Worked With
Dustin Bane
July 11, 2025
I made an online appointment for 11:00. When I arrived I was ask if I had an appointment I said yes I made it online, Denise so oh, it will be a bit I have a few cars in front of you. I sai When I arrived I was ask if I had an appointment I said yes I made it online, Denise so oh, it will be a bit I have a few cars in front of you. I said I would wait. I however did not expect it to take 3 hours. I normally drop it off on Saturday and that is what I should of done this time. If you can not take care of a costumer in a reasonable time say it may be better if you come back in a few hours. More
by kristihaney87
July 11, 2025
pleasant to deal with and eager to help. weren’t pushy or overbearing. able to look at my pace. weren’t pushy or overbearing. able to look at my pace. More
by OKTURFNWEED
July 05, 2025
Waisted my time. If they would have looked hours before my appointment and seen it was a recall appointment they would have seen the parts are back ordered and that t If they would have looked hours before my appointment and seen it was a recall appointment they would have seen the parts are back ordered and that they couldn't do it. And contact me before I got my 8 month old out of the house. Just for me to get their and after getting her out of the car and less than 5 minutes later getting her back in the car and going home. This was poor management. And poor customer service. I will be going to a different ford dealership for all my needs next time. More
by countrygrl199333
Employees Worked With
Not sure who it was they didn't introduce themselves it was a man thats all I know
July 05, 2025
Excellent friendly professional courteous prompt service. Dustin is amazing. I will recommend Metro Ford's service department to anyone. Dustin is amazing. I will recommend Metro Ford's service department to anyone. More
by Chaz.lipan
Employees Worked With
