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Metro Ford of OKC - Service Center

Oklahoma City , OK

4.4
886 Reviews

886 Reviews of Metro Ford of OKC - Service Center

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April 21, 2025

Very friendly, checkin was easy and fast. Took my car right back and service was quick. Waiting area was nice And all service done was explained. Very good service. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Metro Ford of OKC responded

Thanks, Steve! We’re glad to hear everything went smoothly and that you enjoyed the quick, friendly service. We appreciate you choosing us!

April 20, 2025

This is the worst experience that I have had since going there. I made an appointment at 11 and had to sit in the waiting room for over two hours for an oil change I do not understand what the point of mak More

by jlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

My service advisor is the best. She always has me very well taken care of. More

by TFD104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Metro Ford of OKC responded

Thanks, TFD104! We’re so happy to hear your service advisor is taking great care of you. We truly appreciate your feedback!

April 14, 2025

It was a very quick and easy service. I was kept informed from start to finish. More

by benhamrf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Metro Ford of OKC responded

Thanks for the great feedback! We're glad the service was quick and easy, and that you felt informed throughout the process.

April 12, 2025

Justin Payne & Metro Ford continue to provide professional, friendly and reliable service as they have or a number of years. More

by jerrydanhuffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Metro Ford of OKC responded

Thanks, Jerry! We’re glad to hear Justin and the Metro Ford team have consistently provided great service. We appreciate your continued trust!

April 11, 2025

Matt was very responsive and kept me informed of my truck’s repair progress several times a week. He displayed care, concern, and empathy when answering my questions. He went above and beyond when taki More

by NATE.P.HARRIS99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Metro Ford of OKC responded

Thanks, Nate! We’re thrilled to hear Matt took such great care of you. Keeping you informed and making the process smooth is exactly what we aim for. We’ll be sure to pass along your kind words!

April 10, 2025

Told to bring the car in. Then told they couldn’t see it for four more days. It’s to fix a leak. They previously charged me to fix it and wasn’t fixed. More

by gayleacton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Barnett
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

They did a great job with my oil change. Very good customer service. Thank you. More

by bigjon79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Metro Ford of OKC responded

Thank you, BigJon! We’re glad to hear you had a great experience with your oil change and appreciate your kind words about our customer service!

April 09, 2025

The service I received was professional and quick. I couldn't ask for more, Thanks Metro Ford! More

by ANDYADAMS2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Metro Ford of OKC responded

Thank you for the great feedback! We're so glad to hear you had a quick and professional experience. We appreciate your business and look forward to serving you again!

April 08, 2025

Denise provided good customer service and did a good job explaining what was wrong with my vehicle. More

by ghalley57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Metro Ford of OKC responded

Thank you for sharing your experience! We're happy to hear that Denise provided great service and helped explain everything clearly. We appreciate your feedback!

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