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Metro Ford of OKC - Service Center
Oklahoma City , OK
875 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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875 Reviews of Metro Ford of OKC - Service Center
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March 29, 2025
Service was fast and efficient. . Denise kept me up to date on service progress and price for service seemed fair for the work done. . Denise kept me up to date on service progress and price for service seemed fair for the work done. More
by MONTYWALLIN
Verified CustomerEmployees Worked With
March 29, 2025
I asked for Ms. Denise Anderson to be my service advisor in my appointment notes. Was not meet in the service lane by a advisor. Denise Anderson to be my service advisor in my appointment notes. Was not meet in the service lane by a advisor. More
by dnnydebbie
Employees Worked With
March 29, 2025
Wonderful experience! Amazing job! Thanks again! Highly recommended. Will return to service my ford vehicle in the future. Amazing job! Thanks again! Highly recommended. Will return to service my ford vehicle in the future. More
by soonerbrink
Employees Worked With
March 28, 2025
I had a scheduled appointment. A simple oil change took an hour and a half? What’s the point in even making an appointment? A simple oil change took an hour and a half? What’s the point in even making an appointment? More
by parkermoore10
Employees Worked With
Dusty was a great service writer.
March 27, 2025
Prompt accurate and friendly service. John did a great job transporting me home and back to the dealership. John did a great job transporting me home and back to the dealership. More
by DPTERLIP
March 25, 2025
Great overall experience working with Ellsworth and Patrick. Thank you for your hard work, communication, proactive problem solving, and showing genuine care. You guys earned our trust and we are gra Patrick. Thank you for your hard work, communication, proactive problem solving, and showing genuine care. You guys earned our trust and we are grateful for you. More
by ScottEwell
March 25, 2025
Great experience working with Ellsworth. Its obvious he cares, and did an excellent job getting to know us, and ultimately helping us with the purchase of my wife's vehicle. Patrick in fin Its obvious he cares, and did an excellent job getting to know us, and ultimately helping us with the purchase of my wife's vehicle. Patrick in finance has been great to work with as well. More
by ScottEwell
Employees Worked With
March 24, 2025
The Service did a great Job fixing the Steering on the Church Bus, good work. Church Bus, good work. More
by BKING7
Employees Worked With
March 24, 2025
The Service Department did a very good job fixing the steering wheel, it had a loose bolts and they were able to tighten them up, great job. steering wheel, it had a loose bolts and they were able to tighten them up, great job. More
by BKING7
Employees Worked With
March 24, 2025
After bringing my truck in for a $3,000 1 week long repair I was kindly given a loaner. Several days after returning the loaner, I was charged two charges. $66 and $1 and when I text Denise about what repair I was kindly given a loaner. Several days after returning the loaner, I was charged two charges. $66 and $1 and when I text Denise about what the charges were for she informed me they were for fuel for the loaner. Not sure why I was charged two different charges and the fuel was at a third of a tank when I got the loaner so I was also over charged. I called and left a message for the service manager and got no response. I also asked for receipts since I have to reconcile my expenses with my company with itemized receipts. No response. I won't be going to Metro Ford anymore unfortunately. More
by zach.scheirer
Employees Worked With
