Metro Ford of OKC

New Truck I wanted to thank Metro Ford’s Mark Samson for a truly exceptional car buying experience and service after the sale. I highly recommend Mark when you I wanted to thank Metro Ford’s Mark Samson for a truly exceptional car buying experience and service after the sale. I highly recommend Mark when you are in the market for your next vehicle. Mark made it an easy process and he kept us informed every step of the way which was really important to us. Thanks again Mark Samson. More

Worst experience ever The only reason I gave them one star is because giving no star is not an option. Simply stated, my experience with Metro Ford was the worst experie The only reason I gave them one star is because giving no star is not an option. Simply stated, my experience with Metro Ford was the worst experience in my 45 years of car buying. Although the salesman was pleasant, the management was horrible. After putting up with insulting offers on our trade and spending several hours negotiating, we finally got within $300 of making a deal. At that point, we absolutely had to leave due to prior commitments. As we left, I told the salesman and his manager we would think about it and call with an answer. Both of them agreed. In less than an hour, we called back to say we would pay the extra $300 and accepted their offer. The salesman agreed and I told him I would call the next morning and set a time to come in and sign the papers. I called the next morning to set a time to come in and was told that the manager refused to honor the deal. He said the deal was only good until we left the showroom. HE NEVER STATED ANY SUCH QUALIFIER when we left. To make matters worse, He added $500 to their price putting us $800. Needless to say, I told them exactly what they could do with their car. We found the exact car at Reynolds Ford. We went to Reynolds and had a deal within an hour for slightly less than the deal Metro backed out of. Would never deal with these people. More

Excellent service I read reviews before using, and I vowed to give them a good review if things went well. Since many who have good experiences fail to do this, here it I read reviews before using, and I vowed to give them a good review if things went well. Since many who have good experiences fail to do this, here it is: Quick and responsive. Treated fairly. Would recommend. More

I HAD THE WORST EXPERIENCE THERE!!!!! I had the worst experience there. I traded my car in on June 12th 2015 for a 2012 Chrysler 200. I had it for a month and a half. They called me in the I had the worst experience there. I traded my car in on June 12th 2015 for a 2012 Chrysler 200. I had it for a month and a half. They called me in there three times to resign my paperwork and told me i was approved for the Chrysler. They told me today that i wasnt approved for it and took my car back today. They told me they couldnt do anything about it. They told me they will give me 1000 dollars for what my trade in was worth but i traded a car in not cash. I am very upset and i would like to talk to the owner about all this. More

Ok service Matt finally got things straightened out, good job for him. Car looked brand new,so good job on it, so have a problem go see him he'll take care of it Matt finally got things straightened out, good job for him. Car looked brand new,so good job on it, so have a problem go see him he'll take care of it More

Above and Beyond! After calling the closest Ford dealer, I was told that there were no service departments open on Saturdays and it would be Monday before anyone could After calling the closest Ford dealer, I was told that there were no service departments open on Saturdays and it would be Monday before anyone could get to it. I located Metro Ford and chose to have it towed there since it was closest to my final destination. When my daughter and I arrived, two salesmen were still there at 9:30 p.m., Josh and Jerrod. They were genuinely concerned about our situation. They provided us with a loaner to drive, took down my information and notified the service manager ahead of time for a service call on Saturday morning. Chad in service took excellent care of us and kept me posted throughout the morning. The truck was repaired by noon and my daughter and I made it safely back to Alabama. These guys know customer service! Matt Azcueta should be very proud to have such a great team of folks working with him! More

Best Service Plain and simple the best purchase I have ever made, very nice place with great people to work with. My salesman Jerrod was nice and took his time to Plain and simple the best purchase I have ever made, very nice place with great people to work with. My salesman Jerrod was nice and took his time to listen to what we wanted. Paper work was easy and the finance department was great. More

Very Happy My wife and I bought a Nissan Sentra earlier today and the process was very simple. Our salesperson was outstanding and the General Manager was very r My wife and I bought a Nissan Sentra earlier today and the process was very simple. Our salesperson was outstanding and the General Manager was very reasonable. We were in and out of the dealership within 1.5 hours without any high pressure sales. The vehicle we wanted to purchase was available and was better than the pictures we viewed online. They were honest and provided a Carfax and covered all of the vehicles' features. I would recommend this dealership to friends and family. Car dealerships usually disappoint customers, but Metro Ford of OKC delivers. Car buying should be this simple every time. We liked how they have vehicles for all types of buyers and not just focused on the high or low end. They sell quality vehicles that are not from auctions, which is rare in this market. More

Disappointed I bought a truck 3years ago when it was David Stanley. It was awesome we went in told them what we wanted, there was no hassle, no haggle and their at I bought a truck 3years ago when it was David Stanley. It was awesome we went in told them what we wanted, there was no hassle, no haggle and their attitude was what can we do to help you. I went back hoping for the same experience and I was disappointed. It took some one 20min to even talk to us. Then of course they were nice until we were ready to buy. Then the attitude I got was they wanted to sell me a truck but didn't want to budge. I was told the vehicle with the features I was looking for didn't exist. I did not buy my car from there, I went elsewhere where I got the vehicle with all the features that didn't "exist" for the same price they wanted to charge me for the base model. More