Metro Ford of OKC

Painfree truck buying!!! Ellsworth did a great job finding the exact trust we wanted while beating out the competition on price.. Bree Proe in the finance department was very Ellsworth did a great job finding the exact trust we wanted while beating out the competition on price.. Bree Proe in the finance department was very informative and helpful as we went through the paperwork process. Really appreciate how easy it was to get this truck buying done! Great dealership! More

Horrible Customer Service My salesman was knowledgeable and did a good job, my finance person was also knowledgeable and helpful, however, management was lacking professionalis My salesman was knowledgeable and did a good job, my finance person was also knowledgeable and helpful, however, management was lacking professionalism and after not coming together on a deal I kindly shook hands and left the dealership, only to have the same manager call my cell phone 10 minutes later and tell me to come back and that he would do the deal we discussed before I left after all. Once I arrived and signed papers, they told me due to situations out of there control they would not be able to do the deal after all but would issue me a check for compensation. Then i find out that the interest rate they quoted me over the phone before i arrived was actually not 1.9% but 2.9% so that made my payment go up $15/month. Again was told there was nothing they could do for me. Then after all that they tell me they found another lender that they could get the correct rate for me. So after sitting for over 5 hours to complete a simple car deal that was basically worked over the phone before I arrived, and being told over 10 times there was nothing they could do for me although they already agreed on paper with me on the rate, term, and additional supplement needed to complete the deal. They did finally get it all right in the end, but it was easily the worst customer service experience I have ever had. If the truck was not such a rare truck that have been searching for, I would not have purchased it. I have only ever drove Ford vehicles my entire life and am still a proud Ford customer, however if this dealership was my only option to purchase my Ford vehicle from I would switch to Dodge or Chevy. More

2016 ford mustang I was very pleased with the whole process of buying my Mustang. Kevin was great and the whole team made sure that my father and I was comfortable. Thx I was very pleased with the whole process of buying my Mustang. Kevin was great and the whole team made sure that my father and I was comfortable. Thx for a great experience . I'll see you at oil change time. Landell Hoyl More

Excellent people and service Richard Becker, my salesman was a pleasure to work with. He went out if his way to give us a hassel free car buying experience. John Moss and his coll Richard Becker, my salesman was a pleasure to work with. He went out if his way to give us a hassel free car buying experience. John Moss and his colleague, my finance specialists worked hard to make sure we had the best interest rate and service experiences. Metro ford is a great place to buy a car! More

Haggle shop, unprofessional, and very disappointed This was my worst car-shopping experience OF ALL TIME! The salesman would not 'allow' me to speak directly with the finance department, going back and This was my worst car-shopping experience OF ALL TIME! The salesman would not 'allow' me to speak directly with the finance department, going back and forth between me and finance; they tried to sell me a $38,000 car for $62,000; lied to me about my credit score, wanted me to put $10,000 down, AND kept me waiting/haggling for almost 6 hours....STAY AWAY FROM THIS PLACE!! More

Great! The dealers here are great, and personal. They make sure you are well taken care of and help you select the best car for the experience you want. I pu The dealers here are great, and personal. They make sure you are well taken care of and help you select the best car for the experience you want. I purchased my car quickly, with no problems. More

Really great experience because of Robert Holland The service overall was exceptional! I am pleased with my purchase and the manner I was taken care of as a buyer. The staff was professional and taper The service overall was exceptional! I am pleased with my purchase and the manner I was taken care of as a buyer. The staff was professional and tapered the service to my wants and needs in the buying experience. The sales rep Robert listened and showed me the vehicle that I was looking for. More

Wonderful!! The salesman, Oshaka, was very helpful, polite and just wonderful! All of the employees we worked with, sales manager, finance manager, we helpful and The salesman, Oshaka, was very helpful, polite and just wonderful! All of the employees we worked with, sales manager, finance manager, we helpful and great! Definitely a wonderful dealership and we will be returning!!! More

Best car buying experience EVER! Nick Bubb gives Car salesman a whole new meaning. This young man knows his business. We never felt anything but comfortable dealing with him. He an Nick Bubb gives Car salesman a whole new meaning. This young man knows his business. We never felt anything but comfortable dealing with him. He answered every question we asked him with real knowledge and in words that we could really understand. He made our car buying experience effortless. He had our car detailed and met us at the door with a warm greeting and called us by name. Never felt more comfortable. Never been more pleased. More

Great customer service The customer service was fantastic. Upon arrival I was greeted with a smiling face and offered something to drink. Everyone was extremely polite and I The customer service was fantastic. Upon arrival I was greeted with a smiling face and offered something to drink. Everyone was extremely polite and I would definitely recommend this dealership. Nobody seemed in a rush which made me feel welcome. More