Metro Ford of OKC

Good service I brought my Focus in for an oil change, a recall, and check engine light on. Had an appointment on Monday but had to come back on Wednesday due to t I brought my Focus in for an oil change, a recall, and check engine light on. Had an appointment on Monday but had to come back on Wednesday due to the amount of work necessary. The staff were pleasant and helpful. I did not actually pay for anything but the oil change since the work was either covered under my extended warranty or the Ford recall. My car is operating satisfactorily now. More

My review It would of been nice had the truck came with an owners manual. I still have no idea what every button is for.. Also under the front bumper the plasti It would of been nice had the truck came with an owners manual. I still have no idea what every button is for.. Also under the front bumper the plastic piece was already coming off so I had to remove it all the way. Other than these 2 things the truck is great. More

Always friendly and helpful Angela, Justin, and Sacha are always friendly and helpful along with the rest of the staff. I have a Ford C-Max hybrid and appreciate knowing I have s Angela, Justin, and Sacha are always friendly and helpful along with the rest of the staff. I have a Ford C-Max hybrid and appreciate knowing I have service people I can trust. I also love the fancy coffee machine in the waiting area. :) More

Diagnose problem. Service recommendation not done at this time, but the employees are always friendly. Customer service has always been great. I will return at a lat Service recommendation not done at this time, but the employees are always friendly. Customer service has always been great. I will return at a later date for further service. More

New Truck Everyone at the dealership was very helpful when I purchased a new F-150. Sales and finance were very professional and courteous. They made the purcha Everyone at the dealership was very helpful when I purchased a new F-150. Sales and finance were very professional and courteous. They made the purchase enjoyable and easy. More

New Truck Toni was great to work with. Very friendly and helpful after the sale. She went out of her way to follow up on issues that may have come up after the Toni was great to work with. Very friendly and helpful after the sale. She went out of her way to follow up on issues that may have come up after the sale. More

Quick service Very good at getting me in quickly and pricing is very good and service is great and keep records of my visit so can keep up Very good at getting me in quickly and pricing is very good and service is great and keep records of my visit so can keep up More

Poor experience My car had more problems when I picked it up than it did initially had. I had to take it back to the dealership twice after it was supposed to be fixe My car had more problems when I picked it up than it did initially had. I had to take it back to the dealership twice after it was supposed to be fixed. The problem still occurs. More

Great service from a distance Recently purchased a 2019 Ford F-250 Black Widow from Metro, they were on top of everything. The pricing on my trade was fare and the price of the new Recently purchased a 2019 Ford F-250 Black Widow from Metro, they were on top of everything. The pricing on my trade was fare and the price of the new truck was the lowest I could find between Dallas and OKC. Once the deal was done and it was time to pick up my truck my schedule didn't allow me to pick it up for a week, they offered to have a driver bring it to me, let me sign paper work at my house and their driver drove my truck back to OKC. NOW that's service! More

Solid deal on a solid car. Thanks, Brian! Last weekend, I flew from South Bend, Indiana to Oklahoma City, to purchase a 2011 Nissan Pathfinder from Metro Ford OKC. I was working with Brian Ch Last weekend, I flew from South Bend, Indiana to Oklahoma City, to purchase a 2011 Nissan Pathfinder from Metro Ford OKC. I was working with Brian Chan. Buying a car long-distance is a bit of a mixed bag, so they sent me additional pictures and took time to answer my questions. Brian was great to work with. Between the time we first spoke and when we completed the deal (roughly two weeks), he called me every few days to check and see if there was anything he could help with. On my travel day, he checked in with me during my layover, to make sure my flights were going as planned, and when I arrived, he was already there waiting for me, with my car. The paperwork was prepared and waiting, and I was on my way in about an hour, to drive the 900 miles home. The car was fairly represented on the online listings, and I feel like they gave me a solid deal on a solid vehicle. Brian did everything he could do to make it easy for me, and I would not hesitate to deal with him again. More