Metro Ford of OKC

Excellent everything! Especially Brian Chan my salesman. Love Metro Ford and my salesman Brian Chan! He was patient and friendly, I honestly feel like family. He and the staff made the process so so fast a Love Metro Ford and my salesman Brian Chan! He was patient and friendly, I honestly feel like family. He and the staff made the process so so fast and pleasant. My daughter and her father also got their vehicles here. I would come here again and recommend it to anyone. The coffee machine is also great! Came back to get my oil changed and the service department, Also Great! I don't see a reason to take "Maggie" anywhere else. More

Salesman great, website misleading Kirk was great and I would give 5 stars based on my experience with him, but I am giving 3 star due to the misrepresentation of prices on the website. Kirk was great and I would give 5 stars based on my experience with him, but I am giving 3 star due to the misrepresentation of prices on the website. I saw a fireball f150 on the website and it was listed as $33,000. When I get to the dealership the price is actually $58,000. That is an unbelievable lie. I don't care what you have in the fine print. Don't list a truck as something it isn't. Your customer's do not appreciate it and trust me, others will hear about it from me as a result. I will let others know how awesome Kirk is, but the pricing b.s. is unacceptable. More

personal service Love the way the courtesy driver is willing and able to take the stress away from having to miss work for car repair. He delivers and picks you up.i a Love the way the courtesy driver is willing and able to take the stress away from having to miss work for car repair. He delivers and picks you up.i appreciate that. More

Patience and understanding I brought my 15 year old daughter along for the car selection, test drive, and buying experience. Cherie was very patient and understanding as I made I brought my 15 year old daughter along for the car selection, test drive, and buying experience. Cherie was very patient and understanding as I made this a valuable learning experience for my daughter. Cherie listened to me spell out exactly what features I did and did not want, and paired me with my new 2019 Ford Escape SEL with EcoBoost in a matter of minutes. I had used their website to do research in advance. Some of the pricing information on the website was not completely accurate. Cherie took the time to explain why the figures were one way on the website and another in person at the dealership. Overall, I believe we came to a price that worked for both parties. I appreciate Cherie taking extra time to make sure the car buying process was as quick and easy as possible. More

Quick and easy Easy to schedule s time. Service was thorough and done quickly enabling me to have time for other things during the day.Appreciate the updates and rem Easy to schedule s time. Service was thorough and done quickly enabling me to have time for other things during the day.Appreciate the updates and reminders. More

Always great! Every time I bring my car in for maintenance the staff is professional, caring, understanding and willing to work with my schedule. Last time I brough Every time I bring my car in for maintenance the staff is professional, caring, understanding and willing to work with my schedule. Last time I brought my car in was for an air bag recall and they gave a new car as a loaner until the repairs were finished. I will continue to being my car here for all of its needs. More

Oil change that morphed into brake replave Always very courteous staff who do a thorough review of vehicle and provide recommended repair. Shuttle driver is very nice. Well pleased with service Always very courteous staff who do a thorough review of vehicle and provide recommended repair. Shuttle driver is very nice. Well pleased with service provided. More

Safety First They always assure me that my Granddaughter is in a safe car. I appreciate their concern and their interest in keeping the car running efficiently. They always assure me that my Granddaughter is in a safe car. I appreciate their concern and their interest in keeping the car running efficiently. More

Excellent service! I count on Metro Ford for the maintenance on our fleet of trucks. They are fast, reliable, and professional. Plus they are really, really nice! This t I count on Metro Ford for the maintenance on our fleet of trucks. They are fast, reliable, and professional. Plus they are really, really nice! This trip was for a Ford recall and oil change. They had it all done in less than half a day. Great service! Great people! More

Quick and easy! I pulled up, Sasha came out to my car took my info and told me he would call when it was done! Couldn’t have been easier! I pulled up, Sasha came out to my car took my info and told me he would call when it was done! Couldn’t have been easier! More