Metro Ford of OKC

Redeemed but not a five-star rating for customer service. Brought in my 2017 GT Mustang for service. Was completely dead and had to tow in. I was without my vehicle for exactly two weeks with a dead battery t Brought in my 2017 GT Mustang for service. Was completely dead and had to tow in. I was without my vehicle for exactly two weeks with a dead battery that was under warranty. To get any information on my vehicle I had to call and check the status every other day as I was without a vehicle and was told a courtesy vehicle wasn't available and wouldn't be available as I was 8th in line. After a call that ended with my expressed dissatisfaction, did I start to finally get an update and quicker service. The only reason I am giving a 4 and not a 3-star rating is I got my car back with a free oil change and tank of gas for the long wait time. Overall I am satisfied with the service of my car, but the lack of customer service upfront needs to be improved. More

Overall good experience This was the second new vehicle i purchased from Metro Ford. After the normal back and forth on price the deal was completed in about an hour. Chris w This was the second new vehicle i purchased from Metro Ford. After the normal back and forth on price the deal was completed in about an hour. Chris was frendly and helpful throughout the process. More

My experience was friendly fast, and great customer service I came in for my oil change as I do each time it is due. The people were great and made sure my car was serviced properly. I came in for my oil change as I do each time it is due. The people were great and made sure my car was serviced properly. More

Completely satisfied! I had a thoroughly pleasant experience with Metro Ford of OKC. David and Gio did everything possible to make sure that everything went as planned, in I had a thoroughly pleasant experience with Metro Ford of OKC. David and Gio did everything possible to make sure that everything went as planned, including a pick up from the airport. Yes, I chose to buy from this dealership as they had the best advertised price I could find online for a 2019 Shelby GT350R. Based on price alone, it was a no-brainer to make the flight to OKC and drive the 400+ miles back home. If I'm ever in the hunt or know someone looking for a new car/truck/SUV, I'll be sure to give these guys a call first. More

It was cool I bought a new Ford Fiesta 2019 at a really good price. People are friendly. They do everything to help people get the car they want at the price the I bought a new Ford Fiesta 2019 at a really good price. People are friendly. They do everything to help people get the car they want at the price they want. I was not disappointed. More

Excellent Service, fast process and great experience!!! Very satisfied with the service, and with the young man gave us and with the manager who gave me a very quick response after I did my online applicati Very satisfied with the service, and with the young man gave us and with the manager who gave me a very quick response after I did my online application. More

Very Proffesional Everytime I had an issue, they found a way to work with me. Helpful, quick, and got me in a new car right at the perfect time. My salesman, Coy, did a Everytime I had an issue, they found a way to work with me. Helpful, quick, and got me in a new car right at the perfect time. My salesman, Coy, did an excellent job. More

Oil Change, Tire Rotation, Air Filter I don't remember the gentlemans name, but he was very helpful & friendly! He came in the waiting room to check with me about replacing the air filter I don't remember the gentlemans name, but he was very helpful & friendly! He came in the waiting room to check with me about replacing the air filter & including an engin conditioner. I really appreciated that alot. The last time I had something checked, I paid $125 for them to tell me that I needed a $1200 repair. It would have been better if they had told me about that before the fact. This experience was much better! Thank you! More

Friendly People Clean and friendly dealership. Sales personnel were not pushy but made sure you were satisfied. Giovanni was top notch and a pleasure to work with. Hi Clean and friendly dealership. Sales personnel were not pushy but made sure you were satisfied. Giovanni was top notch and a pleasure to work with. His personality was fun and made our experience great. When we are ready for another vehicle Metro Ford will be my first stop. More