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Metro Ford of OKC
Oklahoma City, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Service visit Went in for service and Connor took great care of me. I had several issues with my car and they fixed them all so I have no complaints. Went in for service and Connor took great care of me. I had several issues with my car and they fixed them all so I have no complaints. More
Felt ripped off Car on line sale for sale 10998. After signed paperwork and got home the bill of sales says 13998. Other then that everythimg went great Car on line sale for sale 10998. After signed paperwork and got home the bill of sales says 13998. Other then that everythimg went great More
Vehicle advertised as a 6.7 Diesel, was a gas 6.2 F250 was advertised as a 2013 6.7L Diesel on facebook marketplace. Went into finance, noticed that the car on the paperwork said 6.2L, mentioned it t F250 was advertised as a 2013 6.7L Diesel on facebook marketplace. Went into finance, noticed that the car on the paperwork said 6.2L, mentioned it to the finance manager he said it was probably just a computer mistake and it would be corrected on the final paperwork. Salesman the entire time was talking about the "Power because of the diesel engine". The next day (Sunday) after buying it I started looking closer and it was actually a 6.2L Gas engine. While I know I should have checked right away before I bought it when there was confusion on the year and the engine - I did not. I went back first thing Monday morning and they would do nothing. The bottom line is I should have looked closer, I should have assumed everyone was lying instead of it just being a "paperwork" thing. xxxx, the salesmen even went an put gas in it, never mentioned it was not diesel - When we specifically spoke with him for 30 minutes about why we needed the diesel (to pull our RV)... My fault, but I will never shop here again. More
Great Service. Every time I go their service is better than I stopped going to Metro Ford a few years back because it was far from my house, I would pass 1 or 2 Ford dealers to get here. I tried each of the oth I stopped going to Metro Ford a few years back because it was far from my house, I would pass 1 or 2 Ford dealers to get here. I tried each of the other dealers in town, since they were closer....I regret every minute that I wasted at each different place. When I finally bit the bullet and drove further back to Metro I remembered how satisfying it was to be back here. I wished I would have never turned my back and tried other places. It would have saved me time, money, stress and headaches. This is now my home dealer. More
Fred was amazing Fred was laid back and not pushy at all! He was a great guy and the process was super easy! The only bad thing I can say, was a sales manager SCREAM Fred was laid back and not pushy at all! He was a great guy and the process was super easy! The only bad thing I can say, was a sales manager SCREAMED at an employee (a female) berating her in front of other customers. That was uncalled for and horrible. No one should be treated like that especially a woman. He was tall, super skinny and bald. If Fred wasn't so upset about what just acurred we would have told a supervisor. More
Left a mess Did not clean up. Transmission fluid was dripping for 24 hours after service was finished. Made a mess in my garage. Very dissappointed in service Did not clean up. Transmission fluid was dripping for 24 hours after service was finished. Made a mess in my garage. Very dissappointed in service this time. More
Great dealership My experience was great! I will also recommend that dealership to friends and family. And I will recommend Kirk Mitchell for sales! Thank you for givi My experience was great! I will also recommend that dealership to friends and family. And I will recommend Kirk Mitchell for sales! Thank you for giving us a great experience buying a car. More
Knowledgeble, fair, good prices and friendly people We found the truck online and contacted the dealership. They were prompt to return an email and had the truck ready when we got there. Robert Scott di We found the truck online and contacted the dealership. They were prompt to return an email and had the truck ready when we got there. Robert Scott did a great job with the sale. It's an easy going and friendly dealership with great prices on their trucks. More
Great service Trucks was detailed and looked great. I was able to get a quote for additional services quickly. And they were more than helpful. It was a good ex Trucks was detailed and looked great. I was able to get a quote for additional services quickly. And they were more than helpful. It was a good experience More
Air bag recall Usual recall for most vehicles took truck in and was done in just a few hours. Service guy was fast, professional, and super courteous. Metro ford is Usual recall for most vehicles took truck in and was done in just a few hours. Service guy was fast, professional, and super courteous. Metro ford is a small local dealer like back in the day which is what I like now a days. Thanks for fixing the ranger guys. More