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Metro Ford of OKC
Oklahoma City, OK
2,490 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,490 reviews
September 30, 2019
Price not as Advertised My father and I drove an hour and a half to this dealership to buy a truck they had advertised for $36,998. We had previously called and spoken with a My father and I drove an hour and a half to this dealership to buy a truck they had advertised for $36,998. We had previously called and spoken with an employee named Joel about this price and were told that the only requirements to get this price were that we would need to finance through Ford Motor Credit and we would need to be trading in a vehicle. We were told that the value of the trade in was not already considered in the advertised price and that the price would be adjusted once the trade in was evaluated, we further clarified that that meant if our trade in was worth nothing that the price on the vehicle would be $36,998 and we were told that was correct. We scheduled an appointment with Joel for Friday evening, then before starting the drive Friday we called to make sure the truck was still there which it was but we were told that Joel would not be available to help us and that we would be meeting Chris Derrick instead. Chris was very helpful however we were misled because the first offer that was made to us was above the advertised price by $3,500. When we asked about this we were told it was because the truck we were trading in was valued too low. When we described our conversations with Joel we were told unfortunately Joel wasn't there to speak with but we must have misunderstood him because the advertised price definitely included a $4,000 "Trade In Allowance". We continued to try and negotiate with the dealership but at no time were we able to speak with Joel, a Sales Manager or anyone that could explain why we were lied to. I would not recommend going to this dealership unless all other options have been exhausted. More
by Eric
Employees Worked With
September 23, 2019
Extremely disappointing Took F-350 in to have the rear brakes looked at. After three business days we called to see what Metro could tell us. They hadn't got to it yet but ca Took F-350 in to have the rear brakes looked at. After three business days we called to see what Metro could tell us. They hadn't got to it yet but called back that night to tell us it needed this and that and it would cost $1200. Told them we couldn't afford that and went to pick it up the next morning. Of course it was $125 for diagnostic work which sounded fair since that came out to only $40 a day for the time it was in there being diagnosed. When we got it back and tried to get the rear wheels off ourselves the lug nuts were on so tight we had to soak them overnight with WD-40 to be able to get them off. We were using an impact wrench. No one can tell me that wasn't done on purpose. More
by DAVID.KINSER
Verified CustomerEmployees Worked With
Do not remember any employee names.
September 20, 2019
Great! I had a problem with my commercial vehicle. Metro Ford/ Daniel got my vehicle in, diagnosed the problem and made the repairs in timely manner. Ad I had a problem with my commercial vehicle. Metro Ford/ Daniel got my vehicle in, diagnosed the problem and made the repairs in timely manner. Additionally, Daniel kept me abreast of all concerns and related pricing throughout the repair process. In do doing, the "bean counters" and I knew the "invoice total" beforehand. More
by preacher.rm
Employees Worked With
Daniel
September 19, 2019
The Works oil/ Service appointment scheduled for 1:00 pm. Work accomplished by Metro, and departed dealership at 3:15pm. Work done appears to be satisfactory...2 hou Service appointment scheduled for 1:00 pm. Work accomplished by Metro, and departed dealership at 3:15pm. Work done appears to be satisfactory...2 hours wait for oil change not satisfactory. Appears appointments are not appropriate, as non appointment customers arrived minutes before me, and work taken in order of arrival. More
by DENVER.CTR.RITCHEY
Employees Worked With
unknown...employee departed Metro before work was accomplied
September 19, 2019
It was so bad!!! The service department was to do oil change on my mustang!! They didn't put oil in my car so my engine blew 4 miles away, I'm extremely mad and upset. The service department was to do oil change on my mustang!! They didn't put oil in my car so my engine blew 4 miles away, I'm extremely mad and upset. I dont understand how a service you pay for and trust your to forget to put oil in thats your job... More
by KBELL9914
Employees Worked With
Ng
September 19, 2019
Last Time I Will Ever Be in Metro Ford I was told I had a bad a/c Compressor and all of my a/c lines had holes in them cost of $2,372 to repair. Actual problem a leaking shader valve, $300 I was told I had a bad a/c Compressor and all of my a/c lines had holes in them cost of $2,372 to repair. Actual problem a leaking shader valve, $300. Shame on you. More
by CHRISTYBENARD
Employees Worked With
Connor
September 19, 2019
Friendly Service! I had a great experience with fast and friendly service. Great prices too. I will be recommending to all my friends. Thanks again Metro Ford and Chr I had a great experience with fast and friendly service. Great prices too. I will be recommending to all my friends. Thanks again Metro Ford and Chris Derrick More
by johnmitch077
September 18, 2019
NEW TIRE I am satisfied with my recent visit to Metro Ford. The tire was in stock and I was able to get it installed within a satisfactory time period. The em I am satisfied with my recent visit to Metro Ford. The tire was in stock and I was able to get it installed within a satisfactory time period. The employees were pleasant and answered all my questions. More
by NELDA
Employees Worked With
Sorry but I do not remember the name
September 18, 2019
Oil Change David in the Service Department was very professional. He explained the diagnostic tests that were run on my car and didn’t try to sell me something I David in the Service Department was very professional. He explained the diagnostic tests that were run on my car and didn’t try to sell me something I don’t need. More
by carolyn.l.alexander
Employees Worked With
David
September 16, 2019
Finally the 30 minute close Coy and team did as I expected and met my requirements. Yes you would have thought I was the customer. Paperwork took under 30 minutes and door to Coy and team did as I expected and met my requirements. Yes you would have thought I was the customer. Paperwork took under 30 minutes and door to door just a couple hours including my test drive. Jason, the GM, executed his side of the deal and Coy was one of the best car reps I have been around. Thumbs up from this guy. More
by heatod1
Employees Worked With
Jason Hutton, Coy Weeks
