Metro Ford of OKC

Not very happy with the service. I had to keep calling the dealership to find out what was going on with my vehicle. I had to rent a vehicle from them while it was being worked on. Usually they gave me a the dealership to find out what was going on with my vehicle. I had to rent a vehicle from them while it was being worked on. Usually they gave me a loaner vehicle but not this time. Then they tried to over charge me for the rental. More

Car Review Great car, runs just fine. I enjoy driving it. It has been fun to drive. Thanks for the car help and thanks for the sale. Great car, runs just fine. I enjoy driving it. It has been fun to drive. Thanks for the car help and thanks for the sale. More

30 k check up Enjoy this dealership. Dealing with a dealership seems to always cost more but so far I believe it has been worth it. Would prefer if they had loaner Enjoy this dealership. Dealing with a dealership seems to always cost more but so far I believe it has been worth it. Would prefer if they had loaner cars vs a shuttle program. The ford service rep has been outstanding. She made sure I was updated and was extremely personable. I believe she is one of the reasons for continuing with Metro Ford she makes me feel valued. More

Metro Ford makes car service and repairs easy Getting appointed t day and time was as easy A 1,2,3. Staff members are personable and polite.and helpful. Coffee in the lounge? No problem. Ride to y Getting appointed t day and time was as easy A 1,2,3. Staff members are personable and polite.and helpful. Coffee in the lounge? No problem. Ride to your destination and pick up when vehicle is ready? No problem. Staff do everything they can to facilitate a no-stress experience. And when I picked up my car? Ooh it felt good and special. Thank you Metro Ford. More

great service from chris and justin Chris was great to work with always, answered his phone. even on his day off. finance department needs some help. not sure of the gentlemen's nam Chris was great to work with always, answered his phone. even on his day off. finance department needs some help. not sure of the gentlemen's name but he was rude. More

Metro Ford Charles rocks!! He made everything smooth and painless! I was able to get in a new vehicle in just a few shorts days. I would highly recommend Metro F Charles rocks!! He made everything smooth and painless! I was able to get in a new vehicle in just a few shorts days. I would highly recommend Metro Ford of OKC. More

Great place ty o get service Friendly, quick, no high pressure usakes tactics, tho they did do full checkup and make recommendation s. Having appointment helped immensely. With c Friendly, quick, no high pressure usakes tactics, tho they did do full checkup and make recommendation s. Having appointment helped immensely. With cuonzo, got more than just what regular oil change places would give. More

awesome car buying experience jason hutton the GM called me back after my initial phone call, gave him the info of my trade, he gave me a price, then gave me a price on the raptor jason hutton the GM called me back after my initial phone call, gave him the info of my trade, he gave me a price, then gave me a price on the raptor i was inquiring about, we agreed on both the trade price and purchase price of the raptor and the complete conversation was about 5 mins. i let jason know that i'd be at the dealership as soon as it opened the next morning as i had to get back for my son's birthday and he said they'd have everything ready to go. spoke with doug in finance later that evening for about 3 mins to figure out all of the logistics. sure enough the next day when the dealership opened i arrived and all of the paperwork was waiting for me and the truck was detailed ready for delivery. this is a how a car deal should be done as i absolutely can't stand wasting hours at dealerships in regards to the back & fourth between the salesman & sales manager, rather i spoke directly with the GM, got the deal done, spent less than 10 mins total on the phone & barely 30 mins at the dealership taking delivery of my new raptor. the 30 mins at the dealership would've been approx 15 mins had the salesman not taken the time to set-up the ford pass which i appreciated. this was by far the best vehicle transaction i've ever been involved in! A+A+A+A+A+dou More

Service disappointing A lot of oil was spilled on right valve cover. Pictures was sent of a bad battery and oil leak and tried to tell us we needed these services and sel A lot of oil was spilled on right valve cover. Pictures was sent of a bad battery and oil leak and tried to tell us we needed these services and sell us an expensive additive that totally was not needed! Disgusting. More

Engine and Transmission work Dealership worked hard with Ford to get the repairs needed for me to get my car back on the road. Thanks for all your hard work! Dealership worked hard with Ford to get the repairs needed for me to get my car back on the road. Thanks for all your hard work! More