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Metro Ford of OKC
Oklahoma City, OK
2,494 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,494 reviews
January 14, 2020
Great experience Our salesman and the staff, at Metro Ford were outstanding. Gabe made sure I had the opportunity to purchase the F-150 XLT in the color and the access Our salesman and the staff, at Metro Ford were outstanding. Gabe made sure I had the opportunity to purchase the F-150 XLT in the color and the accessories I wanted. The sales managers and the finance part of the purchase were without pressure. I highly recommend this dealership More
by vicksgone
Verified CustomerEmployees Worked With
Averie Tucker
January 14, 2020
Friendly and Helpful Service Center I've been to the service center for my 2013 Ford C-Max multiple times in the last few months. I always receive excellent customer service, especially I've been to the service center for my 2013 Ford C-Max multiple times in the last few months. I always receive excellent customer service, especially from Connor and David. More
by Stephanierogers100
Employees Worked With
Connor, David
January 13, 2020
Great car buying experiance The car salesman Charles was great to work with. Polite, not pushy, and will go out of his way to help you get what you need. The car salesman Charles was great to work with. Polite, not pushy, and will go out of his way to help you get what you need. More
by cameron24
Employees Worked With
Charles
January 09, 2020
Service Shop Repair Charles who sold me my F150 back in October 2019 helped arrange a loaner vehicle and was able to work with me on getting some minor scratches fixed th Charles who sold me my F150 back in October 2019 helped arrange a loaner vehicle and was able to work with me on getting some minor scratches fixed that the Multishield warranty would not cover. Conner got my appointment set up and was able to get my tire repair claim processed successfully through Multishield. These two employees deserve a kudos for their great customer service. More
by johndeerelover92
Employees Worked With
Charles Waddle (Sales Dept), Conner (Service Dept)
January 09, 2020
Typical bait and switch tactics. They offered a price online and after going to them with pre approval status they say that you have to go through their finance and after that they still will not offer t online and after going to them with pre approval status they say that you have to go through their finance and after that they still will not offer the advertised price... they will ask you to come in to negotiate, it’s an interrogation method to make you sit in finance until you give in. They also hard ran credit saying they would honor the advertised price but didn’t even with an exceptional credit rating. Don’t buy, don’t inquire, go somewhere else. Your wallet and credit score will thank you. More
by Certifiedinquiry
January 09, 2020
Friendly and high-quality service Prices are a little high compared to your neighborhood shop, but overall, I've had great experiences. I've especially enjoyed working with Connor. The Prices are a little high compared to your neighborhood shop, but overall, I've had great experiences. I've especially enjoyed working with Connor. The work is usually done in a very timely manner and the service reps make sure you're aware of what's been done and what other work they recommend. I'll likely continue to visit this dealer. More
by ZCARLSGAARD
Employees Worked With
Connor
January 09, 2020
Good service and repair experience. Had my 2016 Mustang Convertible serviced with no problems. The car also needed the heated seats fixed and the rear passenger side window didn’t close Had my 2016 Mustang Convertible serviced with no problems. The car also needed the heated seats fixed and the rear passenger side window didn’t close completely. All repairs were made and are fully functional at this time. More
by frank13053
Employees Worked With
Not sure of name
January 08, 2020
Our servuce advisor, Denise was terrific. We waited 1 hour and 30 minutes for an oil change and for them to take a look at the hand hold on the passenger side roof. Who ever fixed the hand hold left grea hour and 30 minutes for an oil change and for them to take a look at the hand hold on the passenger side roof. Who ever fixed the hand hold left grease fingerprints on thehead liner, which I wasn,t very happy about. More
by PATMUSTANGOK
Employees Worked With
Denise service advisor, was great.
