
Metro Ford of OKC
Oklahoma City, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Service work corrected issue I was having with braking system. I had taken this issue to another service department prior which did not correct the issue. Metro Ford Service Department was awesome. system. I had taken this issue to another service department prior which did not correct the issue. Metro Ford Service Department was awesome. More
Oil change time is awful I had to wait 1hour and 35 minutes for i single oil change. The waiting area is so small once you get 5 people in there its crowded. I will never buy another car here again bec minutes for i single oil change. The waiting area is so small once you get 5 people in there its crowded. I will never buy another car here again because they hose you and do want to buy it back from you even though they gave you the negative equity to begin with. Would never recommend this dealer to anyone I know. More
I had an absolutely excellent buying experience at Metro Ford of OKC. As a matter of fact, I drove up from Dallas to buy from Metro Ford. Ask for Brian Chan in Sales. He was excellent all the way through my Ford of OKC. As a matter of fact, I drove up from Dallas to buy from Metro Ford. Ask for Brian Chan in Sales. He was excellent all the way through my purchase of a 2019 Ford F-150 Roush Edition. And, he made this by far the best buying experience of my life - both before a deal was reached and after. He has his customers’ best interests in mind and he will go above and beyond for you, just like he did for me. Don’t buy a new truck without visiting Metro Ford of OKC, and ask for Brian Chan when you get there! You won’t regret it! More
Very Polite people & Great Customer Service, I will be recommending this place to my fellow ford owners fast service & Great Team Working to get you on the road fast recommending this place to my fellow ford owners fast service & Great Team Working to get you on the road fast More
Warranty work. I recently had some warranty work completed on my F250. Upon picking my vehicle up I noticed I was billed for something I did not feel I owed. I ag I recently had some warranty work completed on my F250. Upon picking my vehicle up I noticed I was billed for something I did not feel I owed. I agreed to pay for it and I was told they would check on it Monday and let me know if I could get a refund. I got a call early Monday morning (to my surprise) letting me know they would refund me the money. I really appreciate the way they took care of this! More
Great experience, 100% All the way Excellent all the way, Chris Derrick in sales and Zac in finance. I got the car with the Color and accessories I wanted . Red Escort , At the best pri Excellent all the way, Chris Derrick in sales and Zac in finance. I got the car with the Color and accessories I wanted . Red Escort , At the best price I found. Could not have had a better Experience thank you Chris ,Zac and Metro More
Bad experience. Took the car in for an oil change and oil treatment. Also got a fuel treatment. After service the engine light is now on as the car runs rough with a misfire. To have someone look at the misf treatment. Also got a fuel treatment. After service the engine light is now on as the car runs rough with a misfire. To have someone look at the misfire issue that was not there before service I was told it would take 1 month. The car also is leaking oil. As for customer service I was told the bank owns the car now so it’s out of their hands. Had to take the car to another ford dealership to undo the damage they done. More
The customers service is great.. The people always wanna work with you and will not stop till you're 100% satisfied that is the value of doing business with them!! work with you and will not stop till you're 100% satisfied that is the value of doing business with them!! More
Great experience from start to finish buying my vehicle. Brian Chan was a very friendly and knowledgeable salesman. I am pleased with the purchase price. Brian Chan was a very friendly and knowledgeable salesman. I am pleased with the purchase price. More
great experience great staff Was greeted at door, explained my request and was dealt with quickly. Came back next day when better offer was extended and closed deal with team. Was greeted at door, explained my request and was dealt with quickly. Came back next day when better offer was extended and closed deal with team. More