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Metro Ford of OKC

Oklahoma City, OK

4.6
2,495 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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2800 West I 44 Service Road

Oklahoma City, OK

73112

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Showing 2,495 reviews

February 18, 2020

Service work corrected issue I was having with braking system. I had taken this issue to another service department prior which did not correct the issue. Metro Ford Service Department was awesome. More

by du1270
Recommend Dealer
Yes
Employees Worked With
Stuart
Feb 25, 2020 -

Metro Ford of OKC responded

Thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

February 17, 2020

Oil change time is awful I had to wait 1hour and 35 minutes for i single oil change. The waiting area is so small once you get 5 people in there its crowded. I will never buy another car here again bec More

by zachdunlap02
Recommend Dealer
No
Employees Worked With
Sales person never introduced himself to me.
Feb 24, 2020 -

Metro Ford of OKC responded

We are sorry you feel your Metro Ford of OKC experience fell short of 5-stars. We strive to make sure every customer leaves happy. Please call our store to speak with our General Manager, Jason, as they would like to know how your visit could have been made better. Thank you.

February 17, 2020

I had an absolutely excellent buying experience at Metro Ford of OKC. As a matter of fact, I drove up from Dallas to buy from Metro Ford. Ask for Brian Chan in Sales. He was excellent all the way through my More

by bennett195
Recommend Dealer
Yes
Employees Worked With
Brian Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel was great, as well.
Feb 17, 2020 -

Metro Ford of OKC responded

Congratulations on your new 2019 Ford F-150! Thank you for taking the time to write about your experience. It is wonderful to hear that Brian was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

February 15, 2020

Very Polite people & Great Customer Service, I will be recommending this place to my fellow ford owners fast service & Great Team Working to get you on the road fast More

by dispos.davis
Recommend Dealer
Yes
Employees Worked With
Conner Farnham
Feb 17, 2020 -

Metro Ford of OKC responded

We are so grateful for your kind words! Thanks for sharing your review with us and the community, and we look forward to seeing you again soon!

February 14, 2020

Warranty work. I recently had some warranty work completed on my F250. Upon picking my vehicle up I noticed I was billed for something I did not feel I owed. I ag More

by brad51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Hutton
Feb 17, 2020 -

Metro Ford of OKC responded

Brad, thank you so much for your review! Our customers mean the world to us and we appreciate your feedback!

February 14, 2020

Great experience, 100% All the way Excellent all the way, Chris Derrick in sales and Zac in finance. I got the car with the Color and accessories I wanted . Red Escort , At the best pri More

by V.S. Harris
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Metro Ford of OKC responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

February 12, 2020

Bad experience. Took the car in for an oil change and oil treatment. Also got a fuel treatment. After service the engine light is now on as the car runs rough with a misfire. To have someone look at the misf More

by DANBLAIR34
Recommend Dealer
No
Employees Worked With
Lisa
February 12, 2020

The customers service is great.. The people always wanna work with you and will not stop till you're 100% satisfied that is the value of doing business with them!! More

by gychuku
Recommend Dealer
Yes
Employees Worked With
David Wilson
Feb 17, 2020 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

February 12, 2020

Great experience from start to finish buying my vehicle. Brian Chan was a very friendly and knowledgeable salesman. I am pleased with the purchase price. More

by susan29
Recommend Dealer
Yes
Employees Worked With
Brian Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2020 -

Metro Ford of OKC responded

Susan, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

February 11, 2020

great experience great staff Was greeted at door, explained my request and was dealt with quickly. Came back next day when better offer was extended and closed deal with team. More

by markhaworthok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald Hughes
Feb 12, 2020 -

Metro Ford of OKC responded

Mark, thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

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