Metro Ford of OKC

Needed my truck re-keyed with remote start and Stuart went above and beyond to get me taken care of. give them a call if need something done. went above and beyond to get me taken care of. give them a call if need something done. More

Warning light for low coolant came on and remained. A thorough review of system was done with no leaks or malfunctions found. Coolant topped off and good to go, thanks thorough review of system was done with no leaks or malfunctions found. Coolant topped off and good to go, thanks More

Really accommodating and patient. I came intended to purchase a mustang but ended up with an Edge! I spent about 7 hours there and Kelly ran back and forth getting cars ready for me to test drive. Came purchase a mustang but ended up with an Edge! I spent about 7 hours there and Kelly ran back and forth getting cars ready for me to test drive. Came there with intentions to get a mustang, ended up with an Edge! Great choice!! More

Denise was excellent and kept me updated on all car repairs. I will use her again for any issues. She is very nice and pleasant repairs. I will use her again for any issues. She is very nice and pleasant More

quick response to my problem My touchscreen in my Explorer went out (after having the vehicle only 16 months). I was in a panic about what caused the problem. I was told to come My touchscreen in my Explorer went out (after having the vehicle only 16 months). I was in a panic about what caused the problem. I was told to come right on it; I sat in the service lounge for approximately an hour and a half while a programming update was completed. While I'm not thrilled about having something go wrong after such a short time, I am thrilled with the quick response and repair. More

New Truck Purchase! Good job Brian and Ethan!!! Great experience. The one thing that stood out at me was social distancing was practiced and evident in the show room. Good job Brian and Ethan!!! Great experience. The one thing that stood out at me was social distancing was practiced and evident in the show room. When I made it back to finance, there was a child playing in the toy room and others sitting in chairs that are closer together than 6 feet. The folks sitting there were not related. Might consider making changes in that area of the dealership. thanks! kevin More

Best Purchase Experience EVER! David Vanhorn made buying a Roush Raptor a great experience. During all the Covid-19 quarantine issues, I never set foot on Metro Ford property and e David Vanhorn made buying a Roush Raptor a great experience. During all the Covid-19 quarantine issues, I never set foot on Metro Ford property and every step was done over the phone, video chat, and even delivery of the truck and financing paperwork to my door. This was a wonderful experience. Thank you to all of the Metro Ford team, especially David Vanhorn! Tim More

TIME MANAGMENT AND CUSTOMER SERVICE BROUGHT MY CAR IN THEY WORKED TO GET THE PROBLEM SOLVED AND FIXED IN A TIMLEY FASHION AND VERY GOOD CUSOTOMER SERVICE. DAVID HELPED ME FROM POINT A TO BROUGHT MY CAR IN THEY WORKED TO GET THE PROBLEM SOLVED AND FIXED IN A TIMLEY FASHION AND VERY GOOD CUSOTOMER SERVICE. DAVID HELPED ME FROM POINT A TO POINT B HE WAS QUICK MADE SURE EVERYTHING WAS IN ORDER ALLI HAD TO DO WAS DROP OFF AND HE TOOK CARE OF EVERYTHING. HE EXPLAINED THE EXACT PROBLEM AND HAD HIS MECHANICS AND BODY SHOP MAKE SURE THE PROBLEM WAS FIXED. More

Service/Repair I called David on a Monday, had an appointment on Wednesday I delivered my Ford Explorer and they had a loaner car waiting on me and my car was ready I called David on a Monday, had an appointment on Wednesday I delivered my Ford Explorer and they had a loaner car waiting on me and my car was ready to be picked up Friday morning. David always goes the extra mile to help me out with my busy schedule. Thank you David! More

Service was done promptly. The service rep, i forgot her name, was superb. The only thing i didn't like, is rhat someone in the service department, took my Hibdon Tires oil change sticker off my windsheild name, was superb. The only thing i didn't like, is rhat someone in the service department, took my Hibdon Tires oil change sticker off my windsheild, and replaced it with a metro ford sticker. I didnt even get an oil change there. That pissed me off. More