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Metro Ford of OKC
Oklahoma City, OK
2,503 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,503 reviews
May 20, 2020
finance department The salesman was very good. the whole process was nice except for the delay with the finance department. They asked for 15 minutes to approve me and The salesman was very good. the whole process was nice except for the delay with the finance department. They asked for 15 minutes to approve me and I gave them 45 and then waited 30 more minutes. My credit is above 800 and there seems to be a funnel neck in the finance department. I own my own business and if the salesman does the hard job of getting a sale, don't ruin it in the finance department. More
by CELLARDALE
Verified CustomerEmployees Worked With
David Vanhorn
May 20, 2020
Very positive experience with Metro Ford. Friendly and responsive to my needs. Vehicle was fixed properly and returned clean and detailed. Only opportunity for improvement I would recommend is better comm responsive to my needs. Vehicle was fixed properly and returned clean and detailed. Only opportunity for improvement I would recommend is better communication with the customer, me. More
by riam60
Employees Worked With
David Wilson
May 20, 2020
great experience I purchased a 2019 F250 recently through Metro Ford and couldn't be happier with the outcome, the purchasing process was easy and straight forward the I purchased a 2019 F250 recently through Metro Ford and couldn't be happier with the outcome, the purchasing process was easy and straight forward they gave me a fair price for my trade in and worked with me to make the truck exactly how I wanted it ( bed liner, window tint and a few interior issues ) Charles the salesman made sure I was informed along the way and was easy to contact with any questions I had. More
by steve@jatcoinc.com
Employees Worked With
Charles Waddle
May 19, 2020
Amazing vehicle selection. Very easy to work with. Very fair with my trade in and the purchase price of my new vehicle. I will definitely be back when I'm ready for my next one. fair with my trade in and the purchase price of my new vehicle. I will definitely be back when I'm ready for my next one. More
by eatjerseymikes
May 18, 2020
The service was fast and friendly. Questions were answered and information provided. I couldn't have asked for anything more than what I got. I will definitely be returning. answered and information provided. I couldn't have asked for anything more than what I got. I will definitely be returning. More
by Jaylyn
Employees Worked With
May 17, 2020
Great service with a kind salesman and professional finance team. I would recommend to anyone for their next purchase! Thank you for everything on this purchase! finance team. I would recommend to anyone for their next purchase! Thank you for everything on this purchase! More
by butlersgarage
May 16, 2020
They wanted to charge me almost $2500 more for paying cash on a pickup. It only had one key so they wanted me to pay $145 for a new key then $100 to program it. It had keypad door looks so they wanted me cash on a pickup. It only had one key so they wanted me to pay $145 for a new key then $100 to program it. It had keypad door looks so they wanted me to pay another $100 to get the master key pad number so I could reprogram the key pad even though a member of the service department said it should be free since I bought the truck there. I called and asked the salesman Kelly and he told me he went all the way to the to the top and couldn’t do anything about it but if we would have brought it up when I bought I would have had a better bargaining chip! Do I really need a bargain g chip when you spend that kind of money and then be treated like that! So sad! I will not be back and I will tell everybody about my horrible experance More
by denver.carter
Employees Worked With
Kelly Browning
May 15, 2020
Metro Ford had a vehicle I was looking for! Searching all local dealerships in Kansas I could not find the specific car i was looking for. Searching Oklahoma City area, Metro Ford had the car i Searching all local dealerships in Kansas I could not find the specific car i was looking for. Searching Oklahoma City area, Metro Ford had the car in question. I made contact via their Web page and almost immediately Metro Ford contacted me via a Chat session. They asked for my email address, i explained I did not want to be "bombed" with email from them. The "internet person" said they would hold any emails. They DID!! I met Metro Ford in person after several contacts by them, once at the dealership, I was treated "royally"!! After several conversations, we came to a settlement of the price and I happily drove the car I wanted back home! Their Customer Service was excellent! Their Finance Department explained their process in great detail and very helpful to us! YES, i will recommend Metro Ford of Oklahoma City, Oklahoma any day of the week! We are VERY Pleased with their services and follow up contact by our salesman! More
by dppate
Employees Worked With
Layne Liles, Linda ??, and I thin an Alice ??, Kelly Browning, Ethan Manley
May 15, 2020
Raptor Giovanni was great to work with. Everyone was friendly and knowledgable. This is my third vehicle to buy from Metro Ford OKC. will be back Giovanni was great to work with. Everyone was friendly and knowledgable. This is my third vehicle to buy from Metro Ford OKC. will be back More
by lancedchamberlain
May 14, 2020
They stepped up and fixed extra stuff. I love Metro Ford. They mentioned that I had a problem with "swollen lug nuts" that should be replaced. I looked it up online and found it to be a p I love Metro Ford. They mentioned that I had a problem with "swollen lug nuts" that should be replaced. I looked it up online and found it to be a pre-existing Ford problem. I asked them to cover it, and even though Ford corporate may not reimburse them, the service manager agreed to take care of it. That is what I call stepping up! Thanks again to Metro Ford. More
by HHUNTER1111
Employees Worked With
