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Metro Ford of OKC

Oklahoma City, OK

4.6
2,504 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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2800 West I 44 Service Road

Oklahoma City, OK

73112

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Showing 2,504 reviews

June 12, 2020

Can’t say enough about our 5 star experience at Metro Ford. Cody was awesome to work with and made the process simple and easy. This guy came into work on his day off to start the search for our specific More

by John W
Recommend Dealer
Yes
Employees Worked With
Cody Crelia , Michael Wilkerson
Jun 15, 2020 -

Metro Ford of OKC responded

I’m so glad you like Cody’s work! We’ll pass along the kind words.

June 12, 2020

Very poor customer service . New car was taken in to get horn fixed plus paint chips . Car was returned absolutely filthy with grease hand prints all over inside and out. And paint chips looked like they we More

by wlokcok
Recommend Dealer
No
Employees Worked With
Mike Barnett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hollingsworth
June 11, 2020

Great service! It was easy to make an appointment, my car was ready on time. Friendly staff! Everyone in the department worked together to accommodate me. More

by yuliyagriffin
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Metro Ford of OKC responded

We sincerely appreciate your 5 star review! We look forward to seeing you again soon.

June 11, 2020

Happy with this dealership! Everyone was super nice and easy to work with! Everyone was very informative on any questions I had to ask! They will work with you and get you the best deal on a vehicle. More

by CALEB7BLACK
Recommend Dealer
Yes
Employees Worked With
Charles Waddle, Michael Wilkerson
Jun 15, 2020 -

Metro Ford of OKC responded

Caleb, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

June 11, 2020

Overall Good Experience I was pleased with my dealings with Metro Ford. I dealt with David in the service department who was friendly and responsive. When I decided to purc More

by anonymous
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Derrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David in Service Department - perhaps David Koehn but I'm not certain. Unfortunately I never got the name of the gentleman in finance that assisted me (tall, young, African-American), but he was also friendly and helpful.
Jun 15, 2020 -

Metro Ford of OKC responded

Thank you so much for your 4 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

June 10, 2020

Sales rep did a good job. Car was not cleaned well on delivery, had issues that need to be fixed with paint chips, leather wrapped steering wheel , and horn. This is a brand new 60k mustang , paint chips More

by wlokcok
Recommend Dealer
No
Employees Worked With
Martha Ortiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Stone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Manley, Jason Hollingsworth, Michael Wilkerson, Donald Cheatwood
Jun 15, 2020 -

Metro Ford of OKC responded

We are sorry you feel your Metro Ford of OKC experience fell short of 5-stars. We strive to make sure every customer leaves happy. Please call our store to speak with our General Manager, Matt, as they would like to know how your visit could have been made better. Thank you.

June 10, 2020

Dustin Hodges very helpful. I would certainly recommend Dustin to others. Not so pleased with some of the promotional come-ons e.g., lifetime oil changes. And after sale requirem More

by dalcorn4808
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Blakeney, Layne Liles, Angela Dealand, Ethan Manley, Dustin Hodges
Jun 15, 2020 -

Metro Ford of OKC responded

I’m so glad you like Dustin's work! We’ll pass along the kind words.

June 10, 2020

The salesman and the finance department were easy to work with and explained everything we needed to know. The experience was smooth and we’ll be back. More

by marykatehaug
Recommend Dealer
Yes
Employees Worked With
Johnny Mahsetky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Blakeney
Jun 15, 2020 -

Metro Ford of OKC responded

Mary, thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback!

June 10, 2020

Customer service and experience top notch! Everyone was great! Friendly and helpful! Manager Jim Arnold also came out to introduce himself! I’ve been coming here for many years! More

by VITOSOKC
Recommend Dealer
Yes
Employees Worked With
Denise Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Arnold
Jun 15, 2020 -

Metro Ford of OKC responded

Thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

June 10, 2020

Very good service and staff does what they can to help the customer. David and Mike are a good team and went above and beyond to make sure I was completely satisfied with my purchase. More

by CWYRICK2002
Recommend Dealer
Yes
Employees Worked With
Mike Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Vanhorn, Ethan Manley, Tanyanita Washington
Jun 15, 2020 -

Metro Ford of OKC responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

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