
Metro Ford of OKC
Oklahoma City, OK
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Can’t say enough about our 5 star experience at Metro Ford. Cody was awesome to work with and made the process simple and easy. This guy came into work on his day off to start the search for our specific Ford. Cody was awesome to work with and made the process simple and easy. This guy came into work on his day off to start the search for our specific car color and worked late to finalize our deal. By far the best experience we have had buying a vehicle. Thanks Cody and Metro Ford! More
Very poor customer service . New car was taken in to get horn fixed plus paint chips . Car was returned absolutely filthy with grease hand prints all over inside and out. And paint chips looked like they we horn fixed plus paint chips . Car was returned absolutely filthy with grease hand prints all over inside and out. And paint chips looked like they were filled in with a black magic marker . More
Great service! It was easy to make an appointment, my car was ready on time. Friendly staff! Everyone in the department worked together to accommodate me. was ready on time. Friendly staff! Everyone in the department worked together to accommodate me. More
Happy with this dealership! Everyone was super nice and easy to work with! Everyone was very informative on any questions I had to ask! They will work with you and get you the best deal on a vehicle. easy to work with! Everyone was very informative on any questions I had to ask! They will work with you and get you the best deal on a vehicle. More
Overall Good Experience I was pleased with my dealings with Metro Ford. I dealt with David in the service department who was friendly and responsive. When I decided to purc I was pleased with my dealings with Metro Ford. I dealt with David in the service department who was friendly and responsive. When I decided to purchase a new vehicle I dealt with Chris Derrick who was also friendly and responsive. My questions were answered promptly and without pressure. My only complaint is that the "as low as" price listed online is significantly lower than what most people's best case scenario will actually be. In order to get the "as low as" price you have to qualify for a whole litany of rebates and incentives that will almost never all apply to any individual buyer's situation. For example, the best price that I was offered for the vehicle I was initially interested in was approximately $7,000.00 more than the "as low as" price listed online. This is an online sales technique that I think many dealerships use these days to get people in the door but it is still frustrating and prevents a five star rating from me. None-the-less, I purchased a vehicle at Metro Ford for what I believe was a very fair price ,was treated well during the process and would recommend the dealership to others. More
Sales rep did a good job. Car was not cleaned well on delivery, had issues that need to be fixed with paint chips, leather wrapped steering wheel , and horn. This is a brand new 60k mustang , paint chips delivery, had issues that need to be fixed with paint chips, leather wrapped steering wheel , and horn. This is a brand new 60k mustang , paint chips were filled in with cheap paint filler from any parts store. While I had the car over night the oil drain line from the pro charger came out and was dragging on the ground . Option given to fix it was a zip tie! Not happy at all More
Dustin Hodges very helpful. I would certainly recommend Dustin to others. Not so pleased with some of the promotional come-ons e.g., lifetime oil changes. And after sale requirem I would certainly recommend Dustin to others. Not so pleased with some of the promotional come-ons e.g., lifetime oil changes. And after sale requirements seem to negate the representations, 'as is' requirement, Metro Ford OKC Difference. Dustin's determination and help through the process coupled with my desire for the vehicle an not wanting to start over with another dealer,I probably would have walked. More
The salesman and the finance department were easy to work with and explained everything we needed to know. The experience was smooth and we’ll be back. with and explained everything we needed to know. The experience was smooth and we’ll be back. More
Customer service and experience top notch! Everyone was great! Friendly and helpful! Manager Jim Arnold also came out to introduce himself! I’ve been coming here for many years! great! Friendly and helpful! Manager Jim Arnold also came out to introduce himself! I’ve been coming here for many years! More
Very good service and staff does what they can to help the customer. David and Mike are a good team and went above and beyond to make sure I was completely satisfied with my purchase. the customer. David and Mike are a good team and went above and beyond to make sure I was completely satisfied with my purchase. More