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Metro Ford of OKC
Oklahoma City, OK
2,504 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,504 reviews
June 27, 2020
best service in town I have always used this dealership. This is where I bought the car and it is close to my home. I receive excellent service and my questions are always I have always used this dealership. This is where I bought the car and it is close to my home. I receive excellent service and my questions are always answered. I appreciate this. More
by WHIMSILLY56
Verified CustomerEmployees Worked With
I have forgotten her name. She was nice, friendly and helpful.
June 27, 2020
Oil Change - Saturday, June 6th Scheduled a oil change on June 6th. Denise was there waiting on me and had my car in and out in a very reasonable time. My car broke down and had Scheduled a oil change on June 6th. Denise was there waiting on me and had my car in and out in a very reasonable time. My car broke down and had to have it towed to Metro. Denise was very helpful and gave me good advice. She is a jewel. Keep Her!! More
by harry.s.brinson
Employees Worked With
June 19, 2020
Very cheerful and helpful , I was treated with respect and felt like I mattered. I brought my wife’s car in for recall, and even though it was purchased somewhere else I was treated as if it had been purc and felt like I mattered. I brought my wife’s car in for recall, and even though it was purchased somewhere else I was treated as if it had been purchased yesterday here. More
by ROBERT_PROEHL
Employees Worked With
Angela Dealand
June 19, 2020
I have always received good service here. They keep my car I would recommend this service center. I have been a customer for ten years and have always been treated well. They usually get my car fixed and bac I would recommend this service center. I have been a customer for ten years and have always been treated well. They usually get my car fixed and back on the road in one day. More
by JOHNMILEY
Employees Worked With
June 18, 2020
Really helpful got me in and out quick helped me fix all of my problems thanks for the advice will definitely come back next time of my problems thanks for the advice will definitely come back next time More
by williamsp712
June 18, 2020
Shocked about the price! I have been using Metro Ford since 2014 when I bought my Escape. I now own a 2018 F-150 that I took in for an oil change. I was greeted fairly soon u I have been using Metro Ford since 2014 when I bought my Escape. I now own a 2018 F-150 that I took in for an oil change. I was greeted fairly soon upon arrival. I told Denise Anderson that I was there for an oil change and would wait there. She said that there were 2 in front of me. I said ok and got out of my truck and went to the waiting area. The work did not take too long. Denise came and got me when the job was done and took me to the counter to pay. I was SHOCKED to see the charge! It was quite an increase from the last time that I had an oil change. I asked her about it and she told me that it was because of COVID. I was charged about $15.00 extra for nothing that I saw would justify the charge. I am not sure why the increase in price because I did not see any extra precautions being taken. No one was wearing masks or gloves. Nothing was shared that they took any precautions with cleaning my truck. I feel that I was taken advantage of because of the situation we are in right now. I feel that if there was an extra charge for COVID-19, I should have been made aware of it BEFORE the work was done. I am definitely looking around for another dealership to take my business to. I buy a new vehicle about every 4 years and I will not be coming toMetro Ford to buy my next one. I will not be recommending Metro to anyone. More
by RPARKER8
Employees Worked With
June 17, 2020
I have bought Ford pickups in this area since 1998 first was at Reynolds ford that was across the street form Metro Ford now. I started buying brand new Fords in 1988 and have every since. The service was g was at Reynolds ford that was across the street form Metro Ford now. I started buying brand new Fords in 1988 and have every since. The service was great on getting me back on the road. I learned that a warranty that is not from Ford is worthless and ending up paying out of pocket that Ford would of covered. Thank You More
by KSMITH31653
Employees Worked With
June 15, 2020
Went in for recall service that had been scheduled for 7:00am just to find out that the technicians that handled this service did not get in til 8:00am... I was just going to sit there drinking coffee unt 7:00am just to find out that the technicians that handled this service did not get in til 8:00am... I was just going to sit there drinking coffee until the technician arrived and took care of it, but they had one of their other technicians (Jessica Turner) take care of the issue and got me out by 8:00am. More
by sbpiz68
Employees Worked With
June 14, 2020
Sales representative was great all through the process. Dealership needs to work on transparency of rebate, financing options, and internet prequalify information. I had to essentially redo everything, thi Dealership needs to work on transparency of rebate, financing options, and internet prequalify information. I had to essentially redo everything, this is unacceptable in every regard. More
by QIZ3LLLS
Employees Worked With
Jauqin , Giovanni Young, Ethan Manley
June 13, 2020
Great service and Denise was awesome and kept me updated with the process all along! I got a lot of work done on an older truck, and am very satisfied with the time and quality of service that Denise and t with the process all along! I got a lot of work done on an older truck, and am very satisfied with the time and quality of service that Denise and the service department provided. More
by KLINT.KEEVERT
Employees Worked With
