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Metro Ford of OKC
Oklahoma City, OK
2,504 Reviews
Metro Ford of OKC is the best place to buy or lease your next new or used Ford vehicle. We are your performance headquarters. Whether you are looking for a car, truck or SUV, Metro Ford of OKC offers the largest selection, the most competitive prices and the best team of experts to help you make the right decision. So come in and check out our selection of new and used inventory.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,504 reviews
July 12, 2020
Owner The best prices in US ,the best customer service always helping you ,I make a purchase by fhone or on line this the best experience I ever have The best prices in US ,the best customer service always helping you ,I make a purchase by fhone or on line this the best experience I ever have More
by Rodrigo
Verified CustomerEmployees Worked With
Other Employees :
Madison Black, Michael Wilkerson
July 11, 2020
I feel like they need to communicate more with the customers. Then keeping the customers more informed about the ordered parts. They should be the ones who's calling the customer instead of the cust customers. Then keeping the customers more informed about the ordered parts. They should be the ones who's calling the customer instead of the customer having to call them to find out if the part has come in. If you leave your car in for service that day at least they should call you and keep you informed on how it's going, if you're going to be able to get your car at the end of the day, I just feel like that communication is just real bad. I also feel like your phone system is very bad because they play phone tag with you a lot and then they tend to hang up on you. More
by JAYLA20103
Employees Worked With
July 11, 2020
The contact that True Car recommended . Never called or emailed my calls and emails for a week . No one would answer my questions about A discrepancy between photos and window sticker . And the only price emailed my calls and emails for a week . No one would answer my questions about A discrepancy between photos and window sticker . And the only price they would give was $6,000 more then the True Car price , with no detail or explanation. I live 200 miles away and was willing to drive to O C to purchase and they did not want to make a internet sale , or sell threw True car referral . More
by Lana
Employees Worked With
Tanyanita Washington, David C Vanhorn
July 08, 2020
Always a smile on there faces and very helpful to everyone. Thank you for for my oil change. Wanted to have my truck washed but, the guys weren’t there this time. But all is good maybe next time. everyone. Thank you for for my oil change. Wanted to have my truck washed but, the guys weren’t there this time. But all is good maybe next time. More
by gwenrobison85
Employees Worked With
July 07, 2020
They need mechanics that take pride in their work. There was grease all inside our Roush Jackhammer and outside places where it shouldn’t be. was grease all inside our Roush Jackhammer and outside places where it shouldn’t be. More
by Lydia17
Employees Worked With
July 02, 2020
Near perfect service Very pleased with the service I received. My only complaint is that even though I had an appt, had received an email and a text to confirm, I was not Very pleased with the service I received. My only complaint is that even though I had an appt, had received an email and a text to confirm, I was not on the schedule. However, I was still accommodated. All my questions were answered. More
by fullert
Employees Worked With
I don’t remember their names.
June 30, 2020
Salesman was great. Finance was not at all. Sold me at the price I wanted only for me to have to come back and go through a different company which raised the cost of the vehicle the price I wanted only for me to have to come back and go through a different company which raised the cost of the vehicle More
by justin
Employees Worked With
David Blakeney, Ethan Manley
June 30, 2020
They didn’t listen to what the issue was and basically wanted me to diagnose the issues with my auto and charge me for it. wanted me to diagnose the issues with my auto and charge me for it. More
by AUNDREACG
June 29, 2020
My experience was friendly fast, and great customer service The service was great. Representative should know if your car is still under warranty before telling you that your warranty is up and not checking be The service was great. Representative should know if your car is still under warranty before telling you that your warranty is up and not checking beforehand. More
by RJHAMILTON
Employees Worked With
June 29, 2020
Bad Brakes Had Front Brakes repaired,,,worse than when I brought it in...Truck vibrates when braking...never did that before. Brought it in for service some mon Had Front Brakes repaired,,,worse than when I brought it in...Truck vibrates when braking...never did that before. Brought it in for service some months ago for an engine light repair, said they had to take the engine out to repair. Since I've had the truck back, Engine light came back on. Took it back in and tightened it up at no charge and sent it home. Drove fine then engine light reappears...decided to just drive it and after 1700 miles, engine light went off...never had these problems before I took it in...Truck only has 60K miles. More
by JAVER82258
Employees Worked With
Sacha Blackburn
