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Metro Ford
Schenectady, NY
4,996 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,996 reviews
July 30, 2018
Deal was Quick Car was Ready This was my second time a Metro - 7 years ago I could no make a deal so I went to Orange Ford and with a little bantering they made the deal Metro wou This was my second time a Metro - 7 years ago I could no make a deal so I went to Orange Ford and with a little bantering they made the deal Metro wouldn't. This time was different - I stopped by on a hunch - my new vehicle was right in front of the showroom doors. 5 minutes to look at - 5 minutes to test drive - 5 minutes to make the deal. Can't get any better than that - Thank you Metro More
by WHUGHES4
Verified Customer
July 29, 2018
Needed parts replaced and diagnosis oil pressure light Price for work completed was good. Knowledge that Don had of issues at hand were professionally handled. Don was friendly and helpful during my visit. Price for work completed was good. Knowledge that Don had of issues at hand were professionally handled. Don was friendly and helpful during my visit. More
by RMYRPY1989
Employees Worked With
Don Eden
July 27, 2018
Goodbye Silverado. Hello F150! Was about to pull out the checkbook on a new Silverado but wanted to check the 2018 F150 first "just to make sure". Wow. Silverado was nice, but the Was about to pull out the checkbook on a new Silverado but wanted to check the 2018 F150 first "just to make sure". Wow. Silverado was nice, but the F150 is too, and so much more advanced! The ecoboost 2.7 is a powerhouse and very quick. Kevin at Metro Ford negotiated a deal I could not refuse. I loved my 2005 Silverado for 13 years but the upstate NY rust was killing it. I am hoping the aluminum F150 will fare better. More
by AUGER77
Employees Worked With
Kevin Ruscio
July 27, 2018
Fantastic Bill was great and showed us what we wanted to upgrade. He also gave a great deal and found any savings possible to seal the deal Bill was great and showed us what we wanted to upgrade. He also gave a great deal and found any savings possible to seal the deal More
by GLASTETTERISABEL
July 27, 2018
Quick and efficient Great location, great waiting area. Very friendly staff. Free coffee and donuts. Nice big screen Television. Full vending machine options as well. Ha Great location, great waiting area. Very friendly staff. Free coffee and donuts. Nice big screen Television. Full vending machine options as well. Have Used this dealer service department for years. More
by DAVE2BOYS
Employees Worked With
July 27, 2018
Service Check They did a wonderful job and it were fast. Thanks again for your time and patient when I had to reschedule my service. Again thanks They did a wonderful job and it were fast. Thanks again for your time and patient when I had to reschedule my service. Again thanks More
by THERESADUN9
Employees Worked With
Other Employees :
AJ, Michelle Hamel
July 26, 2018
Great service - very honest I had tried other places then come back to Metro. They are honest and didn't sell me stuff I didn't need like the others. They are fairly priced and I had tried other places then come back to Metro. They are honest and didn't sell me stuff I didn't need like the others. They are fairly priced and do good work. The waiting area is very nice too with WiFi. More
by criscil
Employees Worked With
July 26, 2018
Troy is great to work with. The biggest reason I go to Metro Ford is how good Troy is with the customers. I trust him and always feel he's doing the right thing by me. The biggest reason I go to Metro Ford is how good Troy is with the customers. I trust him and always feel he's doing the right thing by me. More
by BCFRANCE
Employees Worked With
July 24, 2018
Awesome! I was very pleased with overall service. Would recommend this dealership. I was very nervous about purchasing a new car but the sales rep and manag I was very pleased with overall service. Would recommend this dealership. I was very nervous about purchasing a new car but the sales rep and manager made me very at ease answered all my question. Thank you. More
by Satisfied customer
July 23, 2018
Easy, pleasant and fair. I got the blue book value for my trade in, test drove the demo version of the car I was interested in, ordered New, and they found it a dealership wit I got the blue book value for my trade in, test drove the demo version of the car I was interested in, ordered New, and they found it a dealership within a day. More
by SANJAYCORREA
