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Metro Ford Miami
Miami, FL
790 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 790 reviews
August 08, 2015
Great Price The dealership had professional employees and very competitive prices on their vehicles. Sergio (sales advisor) was very knowledgeable on vehicle feat The dealership had professional employees and very competitive prices on their vehicles. Sergio (sales advisor) was very knowledgeable on vehicle features. GM Danny Mark made my purchase very easy and hassle free. I would recommend this dealership to family members and friends More
by 09barneys
Employees Worked With
Sergio and Danny Mark
June 10, 2015
customer service Customer service is so awful as a ford owner i aspect not to be rip off by my own dealer i aspect to be notified if my car needs additional work othe Customer service is so awful as a ford owner i aspect not to be rip off by my own dealer i aspect to be notified if my car needs additional work other then my request also please notify me that the car is ready for pick up then you ask for a manager or at least the mechanic that work on your vehicle and they tell you or can come back tomorrow wow More
by Dominique
Employees Worked With
Secretary on down to the mechanics
April 10, 2015
Awesome car shopping experience! Metro Ford is the best! On arrival, in the showroom, they set me up with sales associate Yasser Valdes. I couldn't be happier with level of Yassers p Metro Ford is the best! On arrival, in the showroom, they set me up with sales associate Yasser Valdes. I couldn't be happier with level of Yassers professionalism during my purchasing experience. After explaining to Yasser what I was looking for he selected 2 cars. After test driving both I took one home..... It was that simple! Shop at Metro Ford for your next car purchase and ask for Yasser! More
by UberFushion
Employees Worked With
Yasser Valdes
March 25, 2015
Great Sergio Sanabria did a great job helping me purchase my vehicle. Right from the beginning, I was given the attention I needed which made me feel comfor Sergio Sanabria did a great job helping me purchase my vehicle. Right from the beginning, I was given the attention I needed which made me feel comfortable purchasing a vehicle More
by Car_buyer
Employees Worked With
Sergio Sanabria
February 25, 2015
Buyers BEWARE! Lets give credit where its due. The repair performed on my vehicle was good, they fixed my problem even though it wasn't as fast as i was told it woul Lets give credit where its due. The repair performed on my vehicle was good, they fixed my problem even though it wasn't as fast as i was told it would take. The price was also good when i bought the vehicle. Now other than that, the minute you walk out the dealer i have received the worst customer service experience of my life. People who answer the phone with an attitude, that's if they answer after calling 2 weeks straight. every simple process seems to take longer than anywhere else. the people assigned to do certain things nobody else can do is "Never Around" or always out on an emergency... the list goes on. they might have a good mechanic. but they're staff is quite horrible with a few exceptions. In conclusion, i will never buy from here again or refer anyone. im not the type to write reviews but i was so mad at their service that the least i could do was share it with other people. (I'm pretty sure most of the positive reviews are people that work at the dealer, so im guessing they're also good at keeping a good image at all cost) More
by loots01
Employees Worked With
Dont Remember
October 18, 2014
Ford Fusion 2015 _ Student Deal Hello my name is Ricardo. On September 30th, Clarence Martin helped me obtain the best deal ever. He walked me through the process very smoothly and m Hello my name is Ricardo. On September 30th, Clarence Martin helped me obtain the best deal ever. He walked me through the process very smoothly and made my first car leasing experience amazing. Clarence Martin provided me with a lot of suggestions which made my decision easier. The agent for the insurance was very helpful as well and also Luis from Finance helped me finalize the deal. I will recommend my classmates and friends Metro Ford as the best dealership with a flawless service. Thank you again for the Ford Fusion. More
by Ricardo2014
Employees Worked With
Clarence Martin
September 27, 2014
The best car buying experience! Our experience at Metro Ford was amazing! Their customer service is incredible. We spoke with Dyshawn online prior to coming into the dealership... Wh Our experience at Metro Ford was amazing! Their customer service is incredible. We spoke with Dyshawn online prior to coming into the dealership... Which was very convenient and she was super helpful. We came in about 30 minutes before closing but did not feel rushed or hurried. Our salesman, Norvell, took great care of us and was a pleasure to work with. The sales manager, Jay, got us a great deal. The finance manager Allan was awesome to work with. We will definitely be back when we are ready for another car!! Thank you! More
by ariel.margolis.7
Employees Worked With
Norvell, Dyshawn, Jay and Allan
September 10, 2014
Simple and easy experiance Lynne Williams was able to help me through the process quickly and easily making the buying experience as painless as possible. The whole team were h Lynne Williams was able to help me through the process quickly and easily making the buying experience as painless as possible. The whole team were helpfull and accommodating with regards to the trade in and the purchase. I am very happy with my purchase and the service provided during and after the process. More
by Fsean1
Employees Worked With
Lynne Williams, Alex McDonald
June 06, 2014
Awesome car buying experience I absolutely loved my car buying experience! Everyone was friendly and answered all of my questions! Clarence Martin took care of me like family! He w I absolutely loved my car buying experience! Everyone was friendly and answered all of my questions! Clarence Martin took care of me like family! He was awesome! More
by cweems01
Employees Worked With
Clarence Martin
April 27, 2014
A GREAT NEW EXPERIENCE Sin we arrived at Metro Ford, Mr. Miguel Angel Carrillo welcome so friendly that it felt like family getting to see each other. He worked with us wit Sin we arrived at Metro Ford, Mr. Miguel Angel Carrillo welcome so friendly that it felt like family getting to see each other. He worked with us without any reservation, first seeing 2013 used cars and test driving it. No being very convinced to purchase the used car due to the mileage on them, he then took us around the entire lot of brand new cars until we were satisfied with the 2014 Escape that we got. The hardest part was to decide on which color, he was very patient, then test drive and get started with the paper work for which Mr. Zaal was at hand and between both of them everything went extremely smooth. Thank you Metro Ford. More
by Auxiliary
Employees Worked With
MIGUEL ANGEL CARRILLO
