Back

Metro Ford Miami

Miami, FL

4.9
842 Reviews

9000 NW 7th Ave.

Miami, FL

33150

Directions

By Type

Showing 842 reviews

April 19, 2025

Simply the best for Metro Ford and Alex McDonald in the Sales Department. Let Alex help you with all your vehicle needs and you wont be disappointed. He is a diamond in the rough. He has the knowledge and More

by Robert
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
April 18, 2025

I appreciate Alex McDonald in Sales , he is always so helpful . I came back to Metro for another vehicle just because of Alex. Yes they have a great staff but Alex is the key that brought me back due to More

by Manny
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
April 16, 2025

Five stars for Alex McDonald at Metro Ford because they made it so simple and I was really impressed with the fast communication and ease of delivery. Will be back next time More

by Carl
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
March 28, 2025

I called in to Metro Ford for a nice F150 and Alex McDonald took over after a lot of back and forth with an agent and he was fantastic every step of the way. I didn't have to come in the dealership to More

by Christopher
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Mar 30, 2025 -

Metro Ford Miami responded

Hello Christopher, Alex McDonald is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Metro Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

Mar 30, 2025 -

Metro Ford Miami responded

Hello Christopher, Alex McDonald is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Metro Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 27, 2025

All praise to Metro and Alex McDonald! I suggest you go to see Metro Ford and Alex in Sales for your next car. We called in and Alex took over and was very helpful and responsive to make e More

by Ian c
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Mar 29, 2025 -

Metro Ford Miami responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

March 26, 2025

Alex McDonald was excellent sold us my daughters first vehicle. He was very knowledgeable and very professional. He made my daughters first purchase experience a great one. Thanks again Metro Ford & Alex More

by Perlaterzian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Mar 28, 2025 -

Metro Ford Miami responded

Hello Perla, thank you for leaving such a great review and high star rating for Alex McDonald and Metro Ford. We hope to be of service to you again! Take care!

March 26, 2025

Great place to buy a car and they have a great salesperson in Alex McDonald always pleasant and customer service oriented. xxxxxxto all the managers also More

by Kenny
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Mar 29, 2025 -

Metro Ford Miami responded

Hello Kenny, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Metro Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

March 21, 2025

MetroFord is the best and Alex McDonald the salesman is also the best. They are a friendly store with good quality cars. I recommend MetroFord always More

by benson j
Recommend Dealer
Yes
Employees Worked With
Alex mcdonald
Mar 25, 2025 -

Metro Ford Miami responded

Hi Benson, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 17, 2025

Working with Alex was a pleasure. He is very respectful and helpful. I would highly recommend. I was recommended to go to Alex from a friend, and I am glad I did. More

by Ali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Mar 21, 2025 -

Metro Ford Miami responded

Hi, we're happy you found our staff to be so supportive during your experience here at Metro Ford. We hope to be of service to you again! Take care!

March 11, 2025

“Terrible experience with Metro Ford Miami, especially with Gabriel, the Internet salesman. I was interested in purchasing a car they had in stock and called for week trying to get answers. Gabriel and th More

by Aeden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gabriel
Mar 14, 2025 -

Metro Ford Miami responded

Hi Aeden, not sure why the bad review. I have correspondence since 03/08 several times per day and Nestor Gonzalez, our BDC Manager has spoken to you via mail and text as well To say customer service is nonexistent is not accurate. You were looking at a Dark Horse, we sent prices, we sent shipping quote, we mentioned it does not come with Z Plan and we gave you an excellent price below invoice for the Dark Horse because of the non Z Plan. Please give us a call at 305-751-9711 and ask for Nestor Gonzalez so we can finalize this awesome Dark Horse for you.

1
...