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Metro Ford, Inc.
Independence, MO
595 Reviews
More Reasons to Buy at Metro Ford Independence
We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership.
Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors.
Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied.
Our employees are familiar and friendly faces, as the people who compose our leadership team have been working here for over 20 years.
Community involvement and charity work are staples of our dealership. As a proud sponsor of Mission 212 Kansas City , we’re honored to have the opportunity to positively impact the lives of those in our local communities.
To roam Missouri with confidence, take home a new Ford truck, SUV or car from our Ford dealership in Independence, Blue Springs, Lee’s Summit, Harrisonville, Greater Kansas City Metro, MO When you visit Metro Ford Independence, you’ll discover that It’s Your Dealer That Makes the Difference when getting behind the wheel of a new Ford vehicle. We make every customer who arrives on our lot feel like a part of our family, and the welcoming environment we foster makes it enjoyable to stop by for auto sales, car repairs or OEM Ford parts in Independence, MO.
No matter if you’re looking for an affordable used or Certified Pre-Owned vehicle or want to shop our new Ford inventory, you can find the right vehicle for your lifestyle and budget at Metro Ford Independence. Whether you’d love a new Ford truck for the worksite or a used Ford sedan for the commute, our Missouri Ford dealership features the new Ford lease and finance specials to make the car-buying process stress-free. Stop by and meet our team -- we’re from the same cities and towns that our customers call home, which is why we always strive to make a difference in our community. Visit Metro Ford Independence today to find out what we’re all about, then drive home the new or pre-owned Ford model you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 595 reviews
August 15, 2012
Contacted Curtis Owen via phone regarding a used truck at the dealership. Mr. Owen answered all my questions and we agreed upon a fair price for the vehicle. Traveled 637 miles to KC, Missouri. Mr. Owen pick the dealership. Mr. Owen answered all my questions and we agreed upon a fair price for the vehicle. Traveled 637 miles to KC, Missouri. Mr. Owen picked up me and my wife at a motel near airport saving us a $200.00 taxi ride to the dealership. Vehicle was exactly as described. Most excellent experience. Will certainly consider this dealership for future vehicle purchases. Love our new truck. More
by Fords4us
August 13, 2012
I had a good experience negotiating back and forth on the price of the automobile. Everyone was nice and friendly. Chris Bell was the salesman that we dealt with. He came outside to greet us. He was very ni price of the automobile. Everyone was nice and friendly. Chris Bell was the salesman that we dealt with. He came outside to greet us. He was very nice and polite. Very knowable of the Ford Edge that we ended up buying. He was instrumental in the decision we made in buying from Metro Ford. Great person to deal with. We would highly recommend him as the salesman to deal with to anyone buying a car from Metro Ford. More
by 1happy2customer
Employees Worked With
Chris bell
August 03, 2012
Bought a 2012 Ford Explorer Limited. Service was great, no gimmicks and super friendly customer service. Will definitely consider returning on my next auto purchase. no gimmicks and super friendly customer service. Will definitely consider returning on my next auto purchase. More
by hbuttercase
August 02, 2012
The reason I went there in the first place was the fact they wanted to look at my trade-in to see if they could offer what I was wanting. They came very close and with the extra Ford incentive was actually they wanted to look at my trade-in to see if they could offer what I was wanting. They came very close and with the extra Ford incentive was actually a little more. They didn't have the exact F150 I was looking for, which was very specific, and couldn't locate one either. I went with ordering one and when I went to pick it up it was in their showroom and it looked awesome. Several people were involved throughout the process and I can't say anything negative. They were friendly, stuck with the deal we made and got me out of there in good time. More
by volm1
February 11, 2010
I purchased a vehicle on Ebay and Metro Ford of Independence (on Noland Road) was the seller. I paid their “Buy It Now” price for the car. I drove 90 minutes to finalize the transaction and drive Independence (on Noland Road) was the seller. I paid their “Buy It Now” price for the car. I drove 90 minutes to finalize the transaction and drive the car home and at the very end they tacked on some never before mentioned dealer fees. BUYER BEWARE, if you think you have settled on a price, you have not. Even if it is a legally binding contract like Ebay, they will not sell you the car at the agreed upon price unless you pay their additional dealer fees. There was NO MENTION of these fees in the auction or on the phone when I spoke with the dealer MULTIPLE times. Granted, the dealer fees were $200 and that is not a lot of money considering the price of the car but it is the principle of the matter that made my buying experience one I will not repeat, ever, and I recommend you find a more honest dealer. THESE ARE THE PEOPLE WHO GIVE CAR DEALERS A BAD NAME. More
by carbuyer95
Employees Worked With
Curtis
