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Metro Ford, Inc.
Independence, MO
595 Reviews
More Reasons to Buy at Metro Ford Independence
We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership.
Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors.
Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied.
Our employees are familiar and friendly faces, as the people who compose our leadership team have been working here for over 20 years.
Community involvement and charity work are staples of our dealership. As a proud sponsor of Mission 212 Kansas City , we’re honored to have the opportunity to positively impact the lives of those in our local communities.
To roam Missouri with confidence, take home a new Ford truck, SUV or car from our Ford dealership in Independence, Blue Springs, Lee’s Summit, Harrisonville, Greater Kansas City Metro, MO When you visit Metro Ford Independence, you’ll discover that It’s Your Dealer That Makes the Difference when getting behind the wheel of a new Ford vehicle. We make every customer who arrives on our lot feel like a part of our family, and the welcoming environment we foster makes it enjoyable to stop by for auto sales, car repairs or OEM Ford parts in Independence, MO.
No matter if you’re looking for an affordable used or Certified Pre-Owned vehicle or want to shop our new Ford inventory, you can find the right vehicle for your lifestyle and budget at Metro Ford Independence. Whether you’d love a new Ford truck for the worksite or a used Ford sedan for the commute, our Missouri Ford dealership features the new Ford lease and finance specials to make the car-buying process stress-free. Stop by and meet our team -- we’re from the same cities and towns that our customers call home, which is why we always strive to make a difference in our community. Visit Metro Ford Independence today to find out what we’re all about, then drive home the new or pre-owned Ford model you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 595 reviews
March 02, 2013
John in service is the reason we looked for a truck at Metro and no where else. He attention to serviceing our older fords, is what sold us on Metro. Curtis went above and beyond by driving the truck we f Metro and no where else. He attention to serviceing our older fords, is what sold us on Metro. Curtis went above and beyond by driving the truck we fould on their website, to our house. He was very friendly, professional, knowledgeable, and honest so now besides reccommending Metro for service, we would reccomend Metro Ford for sales. More
by JaniceFleet
January 02, 2013
Customer Service and Friendliness were exceptional. Andrew responded to each of our questions and needs. He was also very patient with us. Thank you, Andrew and Metro Ford! Andrew responded to each of our questions and needs. He was also very patient with us. Thank you, Andrew and Metro Ford! More
by Jimmm
Employees Worked With
Andrew Howland
September 27, 2012
I came here looking for my first car. The car I was wanting wasn't meant to be. They had showed me an even better car and I LOVE it!!!! I am very happy with my 2005 Ford Taurus. Thank you Metro Ford yo wanting wasn't meant to be. They had showed me an even better car and I LOVE it!!!! I am very happy with my 2005 Ford Taurus. Thank you Metro Ford you guys are the best :) More
by christina.mulkey
September 05, 2012
Curtis has been our family car salesman through four vehicles. It is getting easier and easier to buy a car from him. He never forgets what you wanted in teh previous years and is always helpful in th vehicles. It is getting easier and easier to buy a car from him. He never forgets what you wanted in teh previous years and is always helpful in the search. I have recommended friends and family to him and would feel comfortable doing it again. Each department I went through when buying my vehicle was just as pleasant. Everything was explained throughly and if I didn't need it, they said so. Thanks again Metro Ford More
by sherry.hayesjacks
Employees Worked With
Curtis Owen
August 29, 2012
The whole experience was very nice. My salesman, Brian, listened to what I needed and wanted and stuck to that. Everyone at the dealership that I came into contact with was very nice to work with and I ne listened to what I needed and wanted and stuck to that. Everyone at the dealership that I came into contact with was very nice to work with and I never felt any pressue. I was also hapy with the fact that it did not take all night to purchase my car. Everyone was very aware of my time and respectful. More
by ginaducey
August 29, 2012
This was the BEST car buying experience I have ever had, my sales man was awesome and so easy to work with! I will definatly be back to metro for my next car........I will definitely recommend metro Ford to my sales man was awesome and so easy to work with! I will definatly be back to metro for my next car........I will definitely recommend metro Ford to any one I know looking to buy a car.....Brian Reavis was by far the best salesman I've ever felt with definitely a 5star rating!!!!!!! Thank you, Heather Harman More
by harmanh1979
August 29, 2012
My wife is interested in the new model Escape,I Knew it was time to trade in our old car,since we moved to Independence, Mo. I wanted to buy locally so I went to Metro Ford,was met by Barry as soon as I go was time to trade in our old car,since we moved to Independence, Mo. I wanted to buy locally so I went to Metro Ford,was met by Barry as soon as I got out of my car,very friendly and wanted to know how he could help. Barry asked what type of vehicle I was interested in,showed me one of the top line Escapes, and I also drove it,enjoyed it very much, while we were doing this my car was being looked at for trade in value. Barry thought I should bring my wife in to see the vehicle, we came back later that day and test drove it. My wife was very pleased, we left, I checked to other dealerships on pricing and was happy with Metro Ford,so we purchased a new Escape SEL from you folks,the reason why is because of pricing, where dealership is located from our home, word of mouth on how your dealership treats it's customers and service on their vehicles. More
by scruffy10
Employees Worked With
Barry Hudson
August 25, 2012
Erich took his time with us when we came in. He found out our needs and our wants. He went the extra mile and didn't waste our time. I had just totaled my Explorer and we needed a vehicle. After visit out our needs and our wants. He went the extra mile and didn't waste our time. I had just totaled my Explorer and we needed a vehicle. After visiting with us we ending up buying two vehicles. He didn't stop there. We have had to have one of them in the service center a couple of times with warranty work and each time he has showed interest in our problem and followed up with service and us. I don't feel like I know a salesman that I trust but I feel like now I have a friend who is my salesman. More
by jimwanda
Employees Worked With
August 23, 2012
Brent: went out of his way to see that my wife's car was in a safe operation with 4 new tires and a 4 wheel alignment. He also made sure that I understood what the tech did on the car. in a safe operation with 4 new tires and a 4 wheel alignment. He also made sure that I understood what the tech did on the car. More
by jkolsem
Employees Worked With
John Kolsem, Brent Davidson
August 19, 2012
George had great customer service skills. He was knowledgeable about the vehicle. He introduced me to the general manager, the customer service manager, the after market manager and the finance man knowledgeable about the vehicle. He introduced me to the general manager, the customer service manager, the after market manager and the finance manager. He went out of his way to make me feel welcome. He treated me with respect and was efficient with the paperwork process and helped me transfer all of my personal belongings out of my trade in vehicle and into my new purchase. He also helped me understand the snyc system and program my phone contacts. More
by jvysjy
Employees Worked With
George Indelicato
