Metro Ford, Inc.
Independence, MO
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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The people I worked with were very knowledgeable and made me feel welcome from the time I arrived on the lot . They were so patient with me and made sure I knew everything about every car I test drove. Even me feel welcome from the time I arrived on the lot . They were so patient with me and made sure I knew everything about every car I test drove. Even though I told them I wasn't that picky, they weren't willing to let me sacrifice anything that I really wanted. I went in looking for a nicer used car beucase I didn't think I would qualify for a new car, but they got me into a 2013 Ford Focus and made it fit my budget. This is the 3rd car I have bought from a Ford dealership, but this by far has been the best car buying experiace I have ever had. I would recommend them to anyone looking for a car. More
I purchased a set of 4 mischlin tires which cost over a thousands dollars and when I picked up my vehicle the tires were dirty and my rims were left smugged and dirty. I think if I spend this kind of mon thousands dollars and when I picked up my vehicle the tires were dirty and my rims were left smugged and dirty. I think if I spend this kind of money on tires the least that they could do is send them out the door clean. I have done alot business with them and expect more than this. I may think twice next time on doing business with them. More
John in service is the reason we looked for a truck at Metro and no where else. He attention to serviceing our older fords, is what sold us on Metro. Curtis went above and beyond by driving the truck we f Metro and no where else. He attention to serviceing our older fords, is what sold us on Metro. Curtis went above and beyond by driving the truck we fould on their website, to our house. He was very friendly, professional, knowledgeable, and honest so now besides reccommending Metro for service, we would reccomend Metro Ford for sales. More
Customer Service and Friendliness were exceptional. Andrew responded to each of our questions and needs. He was also very patient with us. Thank you, Andrew and Metro Ford! Andrew responded to each of our questions and needs. He was also very patient with us. Thank you, Andrew and Metro Ford! More
I came here looking for my first car. The car I was wanting wasn't meant to be. They had showed me an even better car and I LOVE it!!!! I am very happy with my 2005 Ford Taurus. Thank you Metro Ford yo wanting wasn't meant to be. They had showed me an even better car and I LOVE it!!!! I am very happy with my 2005 Ford Taurus. Thank you Metro Ford you guys are the best :) More
Curtis has been our family car salesman through four vehicles. It is getting easier and easier to buy a car from him. He never forgets what you wanted in teh previous years and is always helpful in th vehicles. It is getting easier and easier to buy a car from him. He never forgets what you wanted in teh previous years and is always helpful in the search. I have recommended friends and family to him and would feel comfortable doing it again. Each department I went through when buying my vehicle was just as pleasant. Everything was explained throughly and if I didn't need it, they said so. Thanks again Metro Ford More
The whole experience was very nice. My salesman, Brian, listened to what I needed and wanted and stuck to that. Everyone at the dealership that I came into contact with was very nice to work with and I ne listened to what I needed and wanted and stuck to that. Everyone at the dealership that I came into contact with was very nice to work with and I never felt any pressue. I was also hapy with the fact that it did not take all night to purchase my car. Everyone was very aware of my time and respectful. More
This was the BEST car buying experience I have ever had, my sales man was awesome and so easy to work with! I will definatly be back to metro for my next car........I will definitely recommend metro Ford to my sales man was awesome and so easy to work with! I will definatly be back to metro for my next car........I will definitely recommend metro Ford to any one I know looking to buy a car.....Brian Reavis was by far the best salesman I've ever felt with definitely a 5star rating!!!!!!! Thank you, Heather Harman More
My wife is interested in the new model Escape,I Knew it was time to trade in our old car,since we moved to Independence, Mo. I wanted to buy locally so I went to Metro Ford,was met by Barry as soon as I go was time to trade in our old car,since we moved to Independence, Mo. I wanted to buy locally so I went to Metro Ford,was met by Barry as soon as I got out of my car,very friendly and wanted to know how he could help. Barry asked what type of vehicle I was interested in,showed me one of the top line Escapes, and I also drove it,enjoyed it very much, while we were doing this my car was being looked at for trade in value. Barry thought I should bring my wife in to see the vehicle, we came back later that day and test drove it. My wife was very pleased, we left, I checked to other dealerships on pricing and was happy with Metro Ford,so we purchased a new Escape SEL from you folks,the reason why is because of pricing, where dealership is located from our home, word of mouth on how your dealership treats it's customers and service on their vehicles. More
Erich took his time with us when we came in. He found out our needs and our wants. He went the extra mile and didn't waste our time. I had just totaled my Explorer and we needed a vehicle. After visit out our needs and our wants. He went the extra mile and didn't waste our time. I had just totaled my Explorer and we needed a vehicle. After visiting with us we ending up buying two vehicles. He didn't stop there. We have had to have one of them in the service center a couple of times with warranty work and each time he has showed interest in our problem and followed up with service and us. I don't feel like I know a salesman that I trust but I feel like now I have a friend who is my salesman. More