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Metro Ford, Inc.
Independence, MO
595 Reviews
More Reasons to Buy at Metro Ford Independence
We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership.
Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors.
Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied.
Our employees are familiar and friendly faces, as the people who compose our leadership team have been working here for over 20 years.
Community involvement and charity work are staples of our dealership. As a proud sponsor of Mission 212 Kansas City , we’re honored to have the opportunity to positively impact the lives of those in our local communities.
To roam Missouri with confidence, take home a new Ford truck, SUV or car from our Ford dealership in Independence, Blue Springs, Lee’s Summit, Harrisonville, Greater Kansas City Metro, MO When you visit Metro Ford Independence, you’ll discover that It’s Your Dealer That Makes the Difference when getting behind the wheel of a new Ford vehicle. We make every customer who arrives on our lot feel like a part of our family, and the welcoming environment we foster makes it enjoyable to stop by for auto sales, car repairs or OEM Ford parts in Independence, MO.
No matter if you’re looking for an affordable used or Certified Pre-Owned vehicle or want to shop our new Ford inventory, you can find the right vehicle for your lifestyle and budget at Metro Ford Independence. Whether you’d love a new Ford truck for the worksite or a used Ford sedan for the commute, our Missouri Ford dealership features the new Ford lease and finance specials to make the car-buying process stress-free. Stop by and meet our team -- we’re from the same cities and towns that our customers call home, which is why we always strive to make a difference in our community. Visit Metro Ford Independence today to find out what we’re all about, then drive home the new or pre-owned Ford model you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 595 reviews
August 15, 2014
Good buying experience George Indelicato really made this purchase stress free. A great group of guys that make sure you get exactly what you want with no pressure. Highly r George Indelicato really made this purchase stress free. A great group of guys that make sure you get exactly what you want with no pressure. Highly recommend Metro Ford. More
by tonymoffatt
August 10, 2014
Thanks for listening to what I needed I was working with another dealership I was very specific on not only what I wanted but what I needed the other dealership was terrible. I made a cal I was working with another dealership I was very specific on not only what I wanted but what I needed the other dealership was terrible. I made a call to Metro Ford and talked with George. He had all the details work out by the end of the day and I went and picked up my new fusion the next day. Thank you so much George! More
by Lovenewcar81
Employees Worked With
Curtis Owen, George Indelicato
August 02, 2014
Great experience at Metro Ford I had a great overall experience in purchasing my new Ford Focus SE at Metro Ford. Thumbs up all the way. I would highly recommend!! I had a great overall experience in purchasing my new Ford Focus SE at Metro Ford. Thumbs up all the way. I would highly recommend!! More
by Brams500
August 02, 2014
First positive car buying experience in years!! Thanks to George and Curtis we had the best car buying experience in years, possibly ever. They did everything possible to make us happy and to get u Thanks to George and Curtis we had the best car buying experience in years, possibly ever. They did everything possible to make us happy and to get us into the car we wanted!! I highly recommend visiting this dealership especially if you appreciate no pressure selling and no surprises after making a deal!! More
by Becky D
July 06, 2014
Used Car Purchase Just traded my wifes Ford Escape for a low mileage 2010 Ford Edge. This is our 3rd purchase from Metro Ford and in each case they have been excellent Just traded my wifes Ford Escape for a low mileage 2010 Ford Edge. This is our 3rd purchase from Metro Ford and in each case they have been excellent to deal with. We found the sales people to be helpful, friendly, and fair to deal with. All in all I couldn't be more pleased with our experience and I would highly recommend Metro Ford to anyone looking to purchase a new or used car. More
by davedeluca
Employees Worked With
kevin jameson, George Indelicato
June 04, 2014
Smooth Operators I never knew buying a new truck could be so easy. The experience was great, the staff was knowledgeable, and all questions were answered. Thank you I never knew buying a new truck could be so easy. The experience was great, the staff was knowledgeable, and all questions were answered. Thank you to the guys at Metro Ford in Independence for making everything so smooth. More
by Truckin14
May 14, 2014
Good people, relaxed purchase I went on to Metro Ford's website to browse their inventory and see what they had available in their used vehicle inventory. I filled out a Black Boo I went on to Metro Ford's website to browse their inventory and see what they had available in their used vehicle inventory. I filled out a Black Book evaluation on my trade and got a response back from the dealership thanking me for checking out the website and asking if there was anything they could do to help. I responded back that I had not seen any vehicles that were in my price range and that I had a trade in. George Indelicato responded back and we exchanged several emails until I decided to come in and see what kind of deal they could work out with me on a trade for my current vehicle. They gave me a fair trade value for my vehicle and were able to find a truck for me that fit my family and work needs. Both George and his manager were courteous and attentive to my requests. When I buy a vehicle, I know everything about it before I set foot in the door. Most sales people want to throw out their pitch and come off pushy when they think a deal isn't going their way. From the beginning, my experience with George at Metro Ford was a very relaxed one. No talking down to me, no pushy tactics...just an honest conversation and a positive outcome for both of us. Glad I went to Metro Ford. More
by RRTT
Employees Worked With
George Indelicato
April 05, 2014
worst experience of my life Do not spend one dime at this Service Department. I was treated horrible when asked to speak to supervisor he was no better. This is really sad becaus Do not spend one dime at this Service Department. I was treated horrible when asked to speak to supervisor he was no better. This is really sad because they are only a mile from my house. This was my first time using them and I won't be back. They seemed to be more worried about who's job it was rather than getting my car fixed More
by mikek1954
March 15, 2014
Wife and I purchased a used Edge LTD recently and really enjoyed the overall experience with Metro Ford. Brought Mom and she bought one too. Came on recommendation from our kids as they also purchased an Ed enjoyed the overall experience with Metro Ford. Brought Mom and she bought one too. Came on recommendation from our kids as they also purchased an Edge. Great bunch of folks to deal with, though they need some touching up on communication and organization. We had to return to get our MVI slip so we could get the tags transferred. Also, before we took delivery we (I) indicated that the car had no license plate bracket in front. When we got there to pick it up, it still had no bracket. This is only a minor thing, but a bit inconvenient to have to come back. Also, updating the online photos would be appreciated as my son-in-law came to look at a pickup that he believed was black only to find it was not. This is why I rated our experience as good, but not great. More
by davec8656
February 04, 2014
George was super nice and was not pushy by any means, he was there to answer my many questions throughout the week before I made my purchase ! Highly recommend this dealership , rick in financing was great was there to answer my many questions throughout the week before I made my purchase ! Highly recommend this dealership , rick in financing was great too , wouldn't try to sell things you did not need, glad I made business with them More
by Abrielle
