Metro Ford, Inc.

Going the extra mile - Garrett Gibson Great dealership to put you into the right vehicle. Garrett Gibson did a great job getting us acquainted with available options and our new vehicle. Great dealership to put you into the right vehicle. Garrett Gibson did a great job getting us acquainted with available options and our new vehicle. Garrett went the extra mile before and after the sell to make sure everything was right, including the car color, options and accessories. We struggled with the color of our new car, Metro went out to find another vehicle with the same options after we picked up our new Explorer and had second thoughts about the color once it was in the garage. We appreciate the extra effort, making sure we were satisfied. The short story is we kept the first one! More

Awesome service Michael, George, and Paul were amazing and very helpful with my purchase. They found the exact truck I was looking for with an amazing price. The Metr Michael, George, and Paul were amazing and very helpful with my purchase. They found the exact truck I was looking for with an amazing price. The Metro Ford team went above and beyond. Highly recommend Metro Ford. More

Our experience has always been positive We have never purchased a car before from Metro Ford but have had a really good experience with their Service Department. We decided to purchase our We have never purchased a car before from Metro Ford but have had a really good experience with their Service Department. We decided to purchase our 2016 Ford Escape through Metro Ford because of our experience with their Service. Our salesman was Ronnie Vargas. He did everything to make our purchase a very pleasant experience. Our experience was made easy from the selection through finance to complete our purchase. More

Garett Gibson Garett was the best salesperson. He was very knowledgable and helpful from the beginning to the end of my visit. We bought a new car and he made sure Garett was the best salesperson. He was very knowledgable and helpful from the beginning to the end of my visit. We bought a new car and he made sure we knew everything about the car before we left. If anybody goes to metro, ask for Garett. He's the best! More

Great buying experience. They sell the way I shop for cars. I have purchased over 15 different vehicles from Metro Ford because of the forthright manner in which they allow me to shop. No pressure, and very rel I have purchased over 15 different vehicles from Metro Ford because of the forthright manner in which they allow me to shop. No pressure, and very relaxed manner in allowing me to find the car/ truck I want, at the price I want to pay. Every one at the dealership make it an efficient aboard experience. Their after maintenance service department is another reason I shop there, as they take care of my vehicle with fixing the first time. More

best new car buying experience ever My wife and I purchased a new 2016 Ford Escape in February from Erich Phillips at Metro Ford. It was the best car buying experience that either of us My wife and I purchased a new 2016 Ford Escape in February from Erich Phillips at Metro Ford. It was the best car buying experience that either of us has ever had. Everyone on the staff that we talked to was friendly, professional and very helpful. Not once did we feel pressured or uncomfortable. We liked everyone that we talked to and we felt welcome and appreciated. I felt that everyone involved went above and beyond to make sure that we had a positive experience. I will definitely go to Metro Ford for my car buying needs in the future. More

Ford F-150 Lariat Purchased a new 2016 Lariat at Metro Ford. Salesman Michael Henry was very professional in his dealings with us. It was a pleasant experience. Thank Y Purchased a new 2016 Lariat at Metro Ford. Salesman Michael Henry was very professional in his dealings with us. It was a pleasant experience. Thank You, Michael More

New 2015 Ford Taurus Purchase Metro Ford Treated Me Well Buying My New Car.. The Salesman knew the Product he was Selling. The Salesman Garrett Gibson did a great presentation w Metro Ford Treated Me Well Buying My New Car.. The Salesman knew the Product he was Selling. The Salesman Garrett Gibson did a great presentation walk around on the vehicle. The car was ready to pickup on time. When the delivery of the car had taken place, Garrett had taken the time to go over the features with my wife and I. The process went rather smooth. The inventory was good. Received a fair trade In on my car. The rebate on the car was great. Very Happy at this time with the Deal. More

Worst Customer Service, Disrespectful Manager Sadly, Ron Hamilton, the manger, turned my otherwise good experience into a horrible one. I urge anyone considering to purchase a car to AVOID him at Sadly, Ron Hamilton, the manger, turned my otherwise good experience into a horrible one. I urge anyone considering to purchase a car to AVOID him at all costs. I purchased a pre-owned vehicle earlier this week and less than 24 hours later, there was an engine malfunction and I drove my car immediately back to the dealership. Needless to say, I was very unhappy and feeling uneasy about my expensive purchase. After going to the dealership for the THIRD day in a row to pick up my car, I inquired about having my car maintenance in the future for my extreme inconvenience. Mr. Hamilton proceeded to embarrass me and berate me like a child in front of everyone on the sales floor for asking for "freebies," telling me there was nothing else he could do for me. And this is how the Hewlett's trust him to run their business. My family of four has spent well over $200,000 in cars, warranties, maintenance, etc. over the last several years with Metro Ford, never again will we purchase from here because of the unnecessary disrespect I received this week from Ron Hamilton. I hope no one else has to deal with this lack of customer service, embarrassment and inconvenience. More

Great and courteous service Had a great experience for my first car buying foray thanks to Garret Gibson. Made me feel welcome and comfortable. And very funny. Helped me with t Had a great experience for my first car buying foray thanks to Garret Gibson. Made me feel welcome and comfortable. And very funny. Helped me with the car I wanted, and made sure I got everything I need for the car. More