Metro Ford, Inc.
Independence, MO
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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GARRETT IS YOUR GO TO GUY!!! The entire staff was amazing & extremely helpful but our salesman Garrett went ABOVE & BEYOND to make sure I had the best experience possible! I am to The entire staff was amazing & extremely helpful but our salesman Garrett went ABOVE & BEYOND to make sure I had the best experience possible! I am totally in LOVE with my new car & will continue to go to metro ford for any future needs! Thanks again for everything! More
Awesome service! ! Sod a great job getting me into my vehicle of choice. Garett Gibson does a great job,and got me a great price and excellent service! If type in the Sod a great job getting me into my vehicle of choice. Garett Gibson does a great job,and got me a great price and excellent service! If type in the market go and see Garret he's the best. More
Awesome car buying experience. I came to the Ford dealership looking for a vehicle because I really like Fords but ended up purchasing a 2014 Dodge Journey. Garrett Gibson was my sa I came to the Ford dealership looking for a vehicle because I really like Fords but ended up purchasing a 2014 Dodge Journey. Garrett Gibson was my sales person and he was super nice, funny and friendly. I loved that instead of having me stand out in the rain to check out the vehicle he drove us down to the car wash and parked in a bay so I could get out and really look it over and show me all the features. It was everything I was looking for pretty much, smaller then what I really wanted(I had a 2000 Expedition that broke down) but was in my price range and will work for my job. Everyone was super nice threw the whole process all the way to the end and I never felt I was being forced into anything. I would and have already recommended people to go there to purchase a vehicle. Thanks for making my buying a vehicle a great experience and not a headache.. More
Great experience! This was my first time buying a brand new car. It was such good and quick service! Chris and Rick made it so easy and fun! Thanks a bunch and I will d This was my first time buying a brand new car. It was such good and quick service! Chris and Rick made it so easy and fun! Thanks a bunch and I will definitely be referring people your way :) More
I will definitely come back!!! They were able to give me what I want and no the other way around! Great service, definitely will come back to do business with them. They were able to give me what I want and no the other way around! Great service, definitely will come back to do business with them. More
Simple, straight forward, and fair. We went in to make a deal on new 2015 F150. Their internet sales manager made great effort to search out vehicles that met our criteria and his offe We went in to make a deal on new 2015 F150. Their internet sales manager made great effort to search out vehicles that met our criteria and his offers on the ones we considered were fair from the get-go. We possibly could have pushed a little lower but they really started from an already good target price. Jamison, was very easy to work with and I got no sense that he was interested in gaming us. All in all, this was a very good experience. They found an in-stock vehicle that matched my dashboard, body, and engine so we could get a clear picture of the vehicle even though ours was not on the lot and take a test drive. The aftermarket and finance personnel both explained the options and add-ons available without turning it into a torture session of pressure. Something I GREATLY appreciate. We did need to advocate for our trade-in value but I expected that to be the case. John in the aftermarket department took care of my truck and had it ready on-time despite the bed-liner arriving at the dealer without the proper holes cut. The window tint job was done perfectly to my eye and the vehicle was spotless at delivery. It was worth the drive to this dealer to make our deal. More
Amazing It was my first time buying a car. I went with my dad and the sales rep Chris came out and greeted us. He showed me the cars that I was looking for. H It was my first time buying a car. I went with my dad and the sales rep Chris came out and greeted us. He showed me the cars that I was looking for. He was very friendly and wasn't like a pushy sales man. He listened to us and answered questions to the best he could. He even got me car within my price range and helped me through it. Then I met Rick and he had me sign all the papers and since it was my first time he explained G.A.P to me and any other info. Overall I would gladly go back to this place if I wanted another car. More
Just like Family I had an awesome experience with Garrett Gibson! He's an awesome guy! He welcome me with a energetic friendly attitude it was like I've known him fore I had an awesome experience with Garrett Gibson! He's an awesome guy! He welcome me with a energetic friendly attitude it was like I've known him forever. Garett is definitely the guy for the job. He is a people person great to talk to and he knows his job very well. He takes his time with explaining to you about your car. He give me a great walk through. He answered my questions to my understanding. He also made a point to follow up with me to make sure I was enjoying my NEW car. I am looking forward to recommending my family and friends to Metro and Garett and hope to build a future rapport with both as well! More
Going the extra mile - Garrett Gibson Great dealership to put you into the right vehicle. Garrett Gibson did a great job getting us acquainted with available options and our new vehicle. Great dealership to put you into the right vehicle. Garrett Gibson did a great job getting us acquainted with available options and our new vehicle. Garrett went the extra mile before and after the sell to make sure everything was right, including the car color, options and accessories. We struggled with the color of our new car, Metro went out to find another vehicle with the same options after we picked up our new Explorer and had second thoughts about the color once it was in the garage. We appreciate the extra effort, making sure we were satisfied. The short story is we kept the first one! More
Our experience has always been positive We have never purchased a car before from Metro Ford but have had a really good experience with their Service Department. We decided to purchase our We have never purchased a car before from Metro Ford but have had a really good experience with their Service Department. We decided to purchase our 2016 Ford Escape through Metro Ford because of our experience with their Service. Our salesman was Ronnie Vargas. He did everything to make our purchase a very pleasant experience. Our experience was made easy from the selection through finance to complete our purchase. More