Metro Ford, Inc.

Excellent I received the best sales person and customer relations overall was excellent. Everyone I came in contact with was friendly and knowledgeable. Mr. R I received the best sales person and customer relations overall was excellent. Everyone I came in contact with was friendly and knowledgeable. Mr. Rackley was great. He was not interested in just getting a sale, but with ensuring I got what I needed. I was already nervous about making such a purchase alone, but I was given information about the cars I looked at and all my questions were answered. More

Great place to buy a vehicle. My wife and I went to another dealership to search for a new car. The (Jeep dealer) guy there pointed to the lot of new cars and told us to look aroun My wife and I went to another dealership to search for a new car. The (Jeep dealer) guy there pointed to the lot of new cars and told us to look around. He then said if we find something to let him know. He promptly went back inside to the showroom. Needless to say we left, never to return. We then went to Metro Ford where we previously bought my F-150 a few years earlier. My wife found the car she wanted and George was a tremendous help. We should have started there first. First class service and just a great buying experience. Thanks to George and all the crew. More

Metro Ford goes above & beyond! We went to numerous dealerships in the Kansas City area looking for just the right vehicle. Metro Ford had the best customer service of any of the dea We went to numerous dealerships in the Kansas City area looking for just the right vehicle. Metro Ford had the best customer service of any of the dealerships by far! They were leaps and bounds above the rest! We worked with both Ronnie Vargas and Garett Gibson and they were both fantastic! I would definitely recommend Metro Ford if you are looking to buy a vehicle! 😊 More

Quick and easy I have to say this was the best experience I've ever had buying a vehicle, and I've done it several times. I would imagine not needing financing help I have to say this was the best experience I've ever had buying a vehicle, and I've done it several times. I would imagine not needing financing helped the process but everyone we interacted with was great. We came in later in the afternoon to look at a vehicle they had recently taken in on a trade. We liked the vehicle but I really expected we would have to return the next day to complete the transaction because we had somewhere to be that evening. However, everyone really stepped up and got the paperwork done and the vehicle cleaned up and ready for us to take in time. Really pleased with our experience. I do not recall the name of the person that handled the paperwork but he was great to work with as well. More

Great Service Thank you Ronnie Vargas for you assistance with our purchase. Everything was handled with professionalism and you were able juggle our busy schedules Thank you Ronnie Vargas for you assistance with our purchase. Everything was handled with professionalism and you were able juggle our busy schedules. Thanks again to you and Curtis Owen we appreciate it . And special thanks to Rick in Finance - you patience was greatly appreciated. More

Great customer experience! I loved requesting a quote online. Mr. Indelicato was very quick and thorough in following up on my request. Between him and the Manager of car sale I loved requesting a quote online. Mr. Indelicato was very quick and thorough in following up on my request. Between him and the Manager of car sales (Kent) I was in a new Ford Edge in a matter of hours. As a single woman making this purchase, I was treated with the utmost respect from the entire staff. It made the entire purchase painless. I felt I received a great deal!! More

Christopher Delacruz happy I walked in not expecting to get a car. Bad divorce no hope. But Christopher Delacruz worked with me. I told him no need to waste your time, but he ha I walked in not expecting to get a car. Bad divorce no hope. But Christopher Delacruz worked with me. I told him no need to waste your time, but he had the faith. I know my budget and it wasn't anything. He worked his tail off and when I was overwhelmed he let me walk around and regroup. Never did Chris or anyone there pressure me. Walking into finance I was close to tears in fear of a bump....Rick at me feeling at ease. I was laughing and walked out doing my happy dance with a grin so big my face hurt. They listen love these guy. When I have this paid off...I WILL BE BACK. You have a great team. Thank you Denny Carter...still happy dancing More

Great service Chris Delacruz did a great job. He was very patient and knowledgeable. He did his best to get us a great deal. Thanks for all your help! Chris Delacruz did a great job. He was very patient and knowledgeable. He did his best to get us a great deal. Thanks for all your help! More

Expedient sale. Jamieson was well informed and did everything to make a car purchase painless. The rest of the staff was also very well informed, and did not pressur Jamieson was well informed and did everything to make a car purchase painless. The rest of the staff was also very well informed, and did not pressure for after market, etc. More

new car purchase Chris Delacruz was very helpful, patient and knowledgeable. I will certainly use him again, and I will highly recommend him to any friends or family i Chris Delacruz was very helpful, patient and knowledgeable. I will certainly use him again, and I will highly recommend him to any friends or family interested in purchasing a new vehicle. More