Metro Ford, Inc.

great experence Mark Reynolds is a very nice young man and a very good salesperson. He is not pushy but he continues to try and find the car you are interested in. I Mark Reynolds is a very nice young man and a very good salesperson. He is not pushy but he continues to try and find the car you are interested in. I had one of the best car buying experiences ever. More

VERY RELAXED NOT PUSHED THE GUYS ARE VERY PROFESIONAL AND RESPECTFULL OUR SALESMAN GARETT GIBSON IS A VERY HONEST AND PLESANT MAN WE WOULD DEAL WITH HIM AGAIN AND AGAIN THE GUYS ARE VERY PROFESIONAL AND RESPECTFULL OUR SALESMAN GARETT GIBSON IS A VERY HONEST AND PLESANT MAN WE WOULD DEAL WITH HIM AGAIN AND AGAIN More

COULDN'T BE HAPPIER Possibly the best buying experience that I have had. George let me drive a couple of cars and then found me the car I wanted. The entire buying experi Possibly the best buying experience that I have had. George let me drive a couple of cars and then found me the car I wanted. The entire buying experience was very low pressure and the delivery / paperwork process was quicker and easier than any I can remember. More

Excellent experience--3rd time buyer This was our third time buying through Metro Ford. Jamison Wunder did an outstanding job helping us through the process! We would recommend the deal This was our third time buying through Metro Ford. Jamison Wunder did an outstanding job helping us through the process! We would recommend the dealership to our friends. More

Way to go Erich As always Erich was there to help us. Got my wife the car exactly that she wanted. He is very knowledgeable of the vehicles and equipment. He does As always Erich was there to help us. Got my wife the car exactly that she wanted. He is very knowledgeable of the vehicles and equipment. He does a super job. Always a pleasure. He always does follow-ups to check if we have questions and makes sure everything is ok with our vehicle. Thanks Erich! More

Flawless experience Very timely responses to my emails and calls. I had to travel from out of state so we worked out a deal before I traveled out there. Ronnie was great Very timely responses to my emails and calls. I had to travel from out of state so we worked out a deal before I traveled out there. Ronnie was great to work with and got me a fair price for my trade and for the car I bought. The purchase price was the best i could find in about a 600 mile radius. Drove home very happy. Everything was done in less than 2 hours. Definitely recommend. More

Great job! Salesman Garrett Gibson is the Best! He answered all of our questions and shared lots of information about Escapes with us. Had a great experience wit Salesman Garrett Gibson is the Best! He answered all of our questions and shared lots of information about Escapes with us. Had a great experience with him. He just wanted to make us happy which he did. We love him and our Escape. More

Buying My First Car George was very helpful in looking for a new car. I thought I was going to be overwhelmed looking for my first car, but George sat me down and explain George was very helpful in looking for a new car. I thought I was going to be overwhelmed looking for my first car, but George sat me down and explained all of my options and upgrades, while being very informative and not pushy. He let me test numerous cars with different packages and was genuinely trying to help me find the best fit without upselling me. Ronnie was very straight forward when negotiating the price and was able to work the best deal for me. He explained exactly what I was paying for and why it was this price. They found the exact car I was looking for and had it delivered to Metro Ford extremely quick with George updating me on the status the whole time. Overall great experience! More

excellant sales experiance!! Eric did not push, but informed. Product knowledge, off the charts !! Follow up by Erich was greatly appreciated, I am looking forward to followup Eric did not push, but informed. Product knowledge, off the charts !! Follow up by Erich was greatly appreciated, I am looking forward to followup meeting Thursday. More

Service department I stopped to have my tires checked because the low tire pressure light was on. I thought they would check them and add air. Instead they took picture I stopped to have my tires checked because the low tire pressure light was on. I thought they would check them and add air. Instead they took pictures to make sure there were no dents on all four sides of my car and put it up on a rack. 1 hour and 20+ minutes later I am told there was nothing wrong with the tires and they added air to them. The tire pressure light went out. I went to the cashier office and had to pay $11+ dollars. While I am waiting for someone to tell me where my car was so I could leave, a black ford suv pulls in and says their tire pressure light is on. The service desk man checked his tires and added air to 2 of them and the driver left. I asked why they did his for free and on the spot and I had to wait for mine and pay for the same service. I was told I might have had a nail or a slow leak so they needed to check mine. So I ask the obvious....why didn't you check his? The service man had no answer. E vidently they think and treat women like they are idiots. We have bought multiple vehicles from them and each time I have used their service in the last 3 years I am disappointed. It was my LAST time for service at Metro Ford in Independence. More