Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Metro Ford, Inc.
Independence, MO
600 Reviews
More Reasons to Buy at Metro Ford Independence
We’ve been in business for over 35 years, meaning you can trust all our employees to provide expert assistance in every facet of our dealership.
Our dealership is family-run and -focused, and we treat all our customers as part of the Metro Ford Independence family. We foster a hometown feel, so you’ll feel welcome as soon as you walk through our doors.
Our No. 1 priority is taking care of our customers, and we want everyone who stops by to leave feeling satisfied.
Our employees are familiar and friendly faces, as the people who compose our leadership team have been working here for over 20 years.
Community involvement and charity work are staples of our dealership. As a proud sponsor of Mission 212 Kansas City , we’re honored to have the opportunity to positively impact the lives of those in our local communities.
To roam Missouri with confidence, take home a new Ford truck, SUV or car from our Ford dealership in Independence, Blue Springs, Lee’s Summit, Harrisonville, Greater Kansas City Metro, MO When you visit Metro Ford Independence, you’ll discover that It’s Your Dealer That Makes the Difference when getting behind the wheel of a new Ford vehicle. We make every customer who arrives on our lot feel like a part of our family, and the welcoming environment we foster makes it enjoyable to stop by for auto sales, car repairs or OEM Ford parts in Independence, MO.
No matter if you’re looking for an affordable used or Certified Pre-Owned vehicle or want to shop our new Ford inventory, you can find the right vehicle for your lifestyle and budget at Metro Ford Independence. Whether you’d love a new Ford truck for the worksite or a used Ford sedan for the commute, our Missouri Ford dealership features the new Ford lease and finance specials to make the car-buying process stress-free. Stop by and meet our team -- we’re from the same cities and towns that our customers call home, which is why we always strive to make a difference in our community. Visit Metro Ford Independence today to find out what we’re all about, then drive home the new or pre-owned Ford model you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 600 reviews
October 20, 2025
Wonderful experience, we will definitely keep coming back! The process was smooth and steady. All our questions were answered. back! The process was smooth and steady. All our questions were answered. More
by ccparks6902
September 23, 2025
Yes very much so and I have in the past and will in the future thank you for the experience future thank you for the experience More
by Simsgd68
September 05, 2025
The process was smooth and fairly efficient. Sales staff was knowledgeable. The only negative was the selection of vehicles. Sales staff was knowledgeable. The only negative was the selection of vehicles. More
by tconrow
Employees Worked With
August 13, 2025
Good fair deal that was quick and easy. Friendly staff each and every one I will definitely make metro ford my first stop for my next vehicle Friendly staff each and every one I will definitely make metro ford my first stop for my next vehicle More
by loganleehenson
Employees Worked With
December 31, 2024
GREAT CUSTOMER SERVICE FROM LOOKING AT VEHICLES TO THE TEST DRIVE AND PURCHASING MY NEW EXPLORER! OUTSTANDING DEALERSHIP! TEST DRIVE AND PURCHASING MY NEW EXPLORER! OUTSTANDING DEALERSHIP! More
by Karen
November 08, 2024
Sean Sims and Ryan were absolutely outstanding. From questions about my service to timely updates, couldn't have asked for a better experience. If you're looking for honesty and integrity from a de From questions about my service to timely updates, couldn't have asked for a better experience. If you're looking for honesty and integrity from a dealership, look no further. More
by Brent K
October 28, 2024
I went to Eric at Metro Ford with a VERY specific request and a difficult budget. He searched for a month or two to find me the right vehicle. The extra effort was very appreciated. The sales process was fas and a difficult budget. He searched for a month or two to find me the right vehicle. The extra effort was very appreciated. The sales process was fast and smooth. They were able to meet me in my schedule even though it was probably inconvenient for them. Great dealership with great employees. I will definitely go back! More
by Adam
October 02, 2024
I found Metro Ford while researching for an F-250 Super Duty. I had been looking nationwide for approximately two months before I decided to move forward with a purchase. I found two dealerships that ha Duty. I had been looking nationwide for approximately two months before I decided to move forward with a purchase. I found two dealerships that had an F-250 I liked in my price range. I contacted each dealership and explained that I was ready to make a purchase if they could meet my price. Jason Bills at Metro Ford was low pressure and accepted my offer. I picked up the truck two days later. I was in an out within an hour and a half thanks to Paul Young. Metro Ford made the whole process easy and convenient. I reached back out to Paul Young a couple months later and purchased an Extended Warranty at a price no one else could meet. I hope to do business with Metro Ford in the future. More
by vestjam
August 30, 2024
I bought a used car from Metro ford with Alex McDonald. He was very helpful throughout the process and provided me many options. thank you Alex! He was very helpful throughout the process and provided me many options. thank you Alex! More
by marie27654
Employees Worked With
Alex McDonald
