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Merrick Dodge Chrysler Jeep Ram
Wantagh, NY
225 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 225 reviews
November 25, 2024
My warranty was up on the 14th which was a Sunday I only have 24k miles on the lease. I was waiting for a loaner car so this was the first available appointment and I brought it back for the same issue I br have 24k miles on the lease. I was waiting for a loaner car so this was the first available appointment and I brought it back for the same issue I brought it in back in August and they said sorry your car is out of warranty. I will never buy or lease another vehicle from keep Chrysler again More
by Eugene
Employees Worked With
The service director was also unconcerned and not helpful at all. , Sean Clarke, Rey Gratia
November 08, 2024
Upon entering the showroom I was greeted and asked if I would be in need of assistance. I ended up conversing with Joe, who I later found out was the used sales manager. I found him to be quite knowledgea would be in need of assistance. I ended up conversing with Joe, who I later found out was the used sales manager. I found him to be quite knowledgeable and he answered each question without making me feel like I was bothering him. He went above and beyond to ensure that I went into the best car for me. I would reccomend him and this dealership to anyone who is looking for a vehicle. More
by Cat Marquis
Employees Worked With
Joseph Kiesling
November 05, 2024
If I could leave no stars, I would. We purchased a used truck. In less than a year, the truck was pulling to one side and the lights inside were flickering. They blamed it on the new ra We purchased a used truck. In less than a year, the truck was pulling to one side and the lights inside were flickering. They blamed it on the new radio we installed. They lied about an adjuster coming to look at our truck. They kept telling us the radio is making the lights blink. After taking the truck home with no remedy, the truck wouldnt start the next morning. Finally after multiple times of it stalling,we took it to the Huntington location and within 2 hours we were told, it needed a new alternator, new starter and new strut. Merrick never diagnosed or even looked at our truck. It took me to write to the Attorney General to finally receive a call from them .too late!!!! Huntington fixed everything. Merrick is horrible and they don't care about their customers. They only care about making sales. No one there is honest and this is a perfect example of how they never even looked at our truck. Radio causing blinking lights! Ridiculous . They sold us a truck that was in such bad shape. They should be ashamed of themselves!! More
by Debbiebavv
Employees Worked With
Dan Maselli, Jason Mascia, Rey Gratia
September 24, 2024
Have recall on my truck called to make appointment to get it taken care of. Person on phone asked if I bought it there I told her no she tells me sorry we aren’t taking any more new customers. it taken care of. Person on phone asked if I bought it there I told her no she tells me sorry we aren’t taking any more new customers. More
by Dipman21
Employees Worked With
Unknown
September 07, 2024
Agata was a pleasure to work with. Our purchase was towards the end of the teams work day, but Agata and Alice were able to get the detailing and other paperwork done, so that we woul Our purchase was towards the end of the teams work day, but Agata and Alice were able to get the detailing and other paperwork done, so that we would be able to drive home with the car that day. We were shopping with/for our son, so he was very happy about that!! THANK YOU EVERYONE!! We would 100% recommend this dealership, we were very happy to work with Agata and Alice, both were very knowledgeable, nice and professional. More
by Lisa S.
Employees Worked With
Agata, Alice
September 02, 2024
Everything was very professional and our salesperson, Agita Spina, did a wonderful job! I highly recommend going to this dealership and, in particular, to ask for Agita. Agita Spina, did a wonderful job! I highly recommend going to this dealership and, in particular, to ask for Agita. More
by jeff.meyer2
Employees Worked With
Agita Spina
