Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Merchants Automotive Group - Service Center
Hooksett, NH
138 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
138 Reviews of Merchants Automotive Group - Service Center
Sort by
March 19, 2024
They were very friendly and helpful. They helped me to get a good car and helped resolve an issue I had. They helped me to get a good car and helped resolve an issue I had. More
by mikemcb1972
Verified CustomerEmployees Worked With
March 18, 2024
The entire staff was extremely friendly and professional. As a busy entrepreneur, I don't have a lot of time for extra worries and headaches. My Sales Professional Joe Bowker was exceptional! I gave him a As a busy entrepreneur, I don't have a lot of time for extra worries and headaches. My Sales Professional Joe Bowker was exceptional! I gave him a list of things that I was looking for in a car, and the budget I was looking for, and he found me something literally perfect. Finance department was also very helpful, and they also hooked me up with an insurance agent. Extremely professional and efficient. I can't recommend Merchants enough! More
by kainelegacy
March 17, 2024
Very honest and forthcoming. Explained everything so it was understandable. Polite, efficient and respectful of customer. Explained everything so it was understandable. Polite, efficient and respectful of customer. More
by karen.tea10
March 11, 2024
Great experience, from start to finish! Lisa has been wonderful. Looking forward to a long healthy relationship with Lisa and the Merchants Auto team. Lisa has been wonderful. Looking forward to a long healthy relationship with Lisa and the Merchants Auto team. More
by Blaine.ober
Employees Worked With
March 08, 2024
Merchants Auto Service is a combination of great people, easy in and out process, and quality service. They are an all-around good experience. easy in and out process, and quality service. They are an all-around good experience. More
by brian.sevigny
March 04, 2024
I alway receive great service at Merchants. They are fair in their prices and they only fix things that need fixing. They are fair in their prices and they only fix things that need fixing. More
by Kristinpearce1035
March 01, 2024
Top Notch Service! Had an issue with my new car and they took care of that Immediately! I am Very Happy with Merchant's ! Will recommend to all family and friends . Wi Had an issue with my new car and they took care of that Immediately! I am Very Happy with Merchant's ! Will recommend to all family and friends . Will do business with Merchants for years to come ! Absolutely.. Including using Service dept for all my future maintenance needs ! Merchants , You All are Awesome 👌 Thank You for A Great Experience 👍 More
by Divagalour
Employees Worked With
Other Employees :
Timothy Randlett, Jared Dobens
February 29, 2024
Absolutely terrible. Completely scammed me, horrible vehicle and staff is worse. Especially that little weasel Riley the “manager” who is a pure coward. Doesn’t have the Completely scammed me, horrible vehicle and staff is worse. Especially that little weasel Riley the “manager” who is a pure coward. Doesn’t have the decency to speak with an upset customer who is upset that I got completely scammed in every meaning of the word. Merchants Auto is another fraud dealership. Should have stuck with my 2002 Dodge Ram that I owned. I would have had a better running truck, rather than get scammed into a $780 a month payment, after I was told $640 a month. One of the worse trucks I have EVER owned and Jay from auto department says it’s a great running truck. I guess I’m Louis Lunchmeat More
by Leerussell00
February 26, 2024
Follow thru, good customer service, work with most to secure a vehicle, 60 years in business, dealer will come thru even if credit score boardline secure a vehicle, 60 years in business, dealer will come thru even if credit score boardline More
by jm821425
Employees Worked With
Other Employees :
Kayla, very professional, excellent customer service
