Merchants Automotive Group - Service Center

Friendly, reliable, prompt, excellent work, services explained very well. I would highly recommend Merchants service department explained very well. I would highly recommend Merchants service department More

I was recommended Merchant's by a coworker. We completed the transaction mostly over the phone or through email. I dealt with the same sales rep through the entire process. Max never pressured We completed the transaction mostly over the phone or through email. I dealt with the same sales rep through the entire process. Max never pressured me and always made himself available for communication. I picked my van up at the dealership, as I wanted to get a feel for the business. Very clean car lot and offices, staffed by friendly and helpful folks. The van is just as described and I'm very pleased with the service I received from Merchant's. I will definitely be back when I need another vehicle! More

Very helpful and listened closely to what I could afford and what I wanted would definitely get another car from merchants and what I wanted would definitely get another car from merchants More

Always a great experience when I got to merchants. Exceptional service on my car in a timely manner. Exceptional service on my car in a timely manner. More

Called few times with no returns! Many days to get an answer from finance department! Kinda frustrating! Many days to get an answer from finance department! Kinda frustrating! More

They are excellent in customer service And my sales person was the best thank Lisa !! person was the best thank Lisa !! More

Terrible experience. Swapped vehicles, missed delivery dates. 45 days from down payment to first getting a vehicle. Never again. Swapped vehicles, missed delivery dates. 45 days from down payment to first getting a vehicle. Never again. More

My car was washed and vacumed when I picked it up. It was ready before I expected .Well done. It was ready before I expected .Well done. More

Good afternoon, I bought a van with 32 miles thinking it was a loyal and credible store, today the seller doesn't even serve me a car that was supposed to have practically no noise, I'm having problems afte was a loyal and credible store, today the seller doesn't even serve me a car that was supposed to have practically no noise, I'm having problems after a week of use More

Gene was very helpful through this process. We thank hi very much. When the van was delivered we were thoroughly amazed of it's condition, it looked great. The fellas that delivered the vehic We thank hi very much. When the van was delivered we were thoroughly amazed of it's condition, it looked great. The fellas that delivered the vehicle were very polite, helpful and delivered the vehicle at the time they indicated. We thank them too. More