8 Reviews of Merchant Automotive Group - Service Center
I bought a truck in December. It is the middle of March. I have driven the truck a combined total of 7 days due to engine issues. The lack of communication from the dealership is It is the middle of March. I have driven the truck a combined total of 7 days due to engine issues. The lack of communication from the dealership is what is lacking. I only received updates when I call for them. More
It was a quick process. All of my questions and concerns were answered. I left happy and will be back again. Great experience All of my questions and concerns were answered. I left happy and will be back again. Great experience More
My experience was not a pleasant one. I purchased the vehicle on October 26, I test drove it with the salesman and upon driving there was a shaking. He promised that it would be fixed on I purchased the vehicle on October 26, I test drove it with the salesman and upon driving there was a shaking. He promised that it would be fixed on that following Monday, however it was not ready until that Friday. We drove it over the weekend, still had the same issue. It was taken back to the dealership to fix the issue. They had it for a week. Picked it up and still the same issue. Took the vehicle back the week of Thanksgiving. An the vehicle was just picked up on last Saturday. Very poor service in my opinion. More